Retail Operations Manager

NITORI RETAIL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore seeks an operations manager to oversee team workloads and enhance sales strategies. The ideal candidate will manage annual budgeting, promote safety, and ensure effective communication among team members. Proficiency in English is required, while Japanese is a valued asset. This role includes physical duties related to inventory management and compliance with operational policies.

Qualifications

• Must communicate effectively in English at a business level.
• Good proficiency in Japanese is a plus.
• Willing to work physically to manage inventory.

Responsibilities

• Manage the workload of the operations team.
• Create promotional activities to increase sales.
• Forecast needs and prepare an annual budget.
• Oversee daily security operations functions.
• Responsible for operational paperwork and evaluations.

Skills

Team management

Sales training

Budget preparation

Effective communication

Problem-solving

Workplace safety

Job description

Job Description & Requirements

Roles & Responsibilities

• Manages the workload of the operations team to meet goalsand deadlines.
• Create a variety of ongoing promotional activities toincrease sales. This may include training staff to upsell items.
• Achieves marketing and sales operational objectives bycontributing marketing and sales information and recommendations to strategicplans and reviews.
• Achieves marketing and sales financial objectives byforecasting needs and preparing an annual budget.
• Assists top management in setting goals that promotecompany growth.
• Executes plans to achieve company goals by changingpolicies and coaching employees.
• Identifies areas for improvement and plans and implementssystems to increase company effectiveness.
• Oversees daily security operations functions.
• Provides advice and guidance to colleagues.
• Enhances existing systems and policies.
• Promotes and enforces workplace safety.
• Responsible for operational paperwork and annualevaluation.
• Responsible for daily roster planning/hiring process forstore personnel.
• Must be willing to work physically to load and unloaditems and inventory.
• Replenish products on display shelves and areas asassigned.
• Works closely with other departments
• Inspect & account for damaged stock, tabulate balancestock & tidy up item displays.
• Must be available to work weekends and holidays.
• Needs communicate effectively in English at a business level to perform daily operations utilize.
• Even better good proficiency in Japanese as business level.