Retail Learning & Development Executive

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading luxury retail group is searching for a Regional Retail Training Specialist in Singapore. This role involves delivering training to boutique teams, coaching, and supporting onboarding efforts across Southeast Asia. The ideal candidate has a minimum of 5 years' experience in retail training, particularly in luxury, and possesses strong presentation skills. Proficiency in Mandarin is a plus. Join a renowned brand and contribute to excellence in retail training.

Benefits

Dynamic work environment

Opportunity for growth

Qualifications

• At least 5 years of training experience in retail, ideally within the luxury sector.
• Strong presentation, facilitation, and coaching skills.

Responsibilities

• Deliver engaging training sessions for boutique teams.
• Conduct boutique visits to observe and coach best practices.
• Support new hire onboarding and integration.

Skills

Retail training experience

Coaching skills

Presentation skills

Client-focused

Adaptability

Mandarin language proficiency

Tools

MS Office

Excel

PowerPoint

Job description

Overview

Regional Retail Training Specialist – Luxury Retail

A leading luxury retail group is seeking a dynamic and experienced training professional to elevate boutique performance across Southeast Asia. This role is ideal for someone passionate about coaching, onboarding, and developing retail talent in a high-touch, client-centric environment.

Location: Singapore (with regional scope across SEA)

Employment Type: Full-Time

Key Responsibilities

• Deliver engaging in-person and virtual training sessions tailored to boutique teams.
• Conduct boutique visits to observe, coach, and reinforce best practices (e.g., selling ceremony).
• Support onboarding of new hires, ensuring smooth integration and completion of learning milestones.
• Track training effectiveness through feedback, assessments, and performance metrics.
• Maintain accurate training records and support logistics for workshops and learning events.
• Collaborate with internal departments to align training with operational needs and brand standards.
• Follow up on boutique quality visit implementations and learning outcomes.

Qualifications

• Minimum 5 years of retail training experience, preferably in the luxury sector.
• Strong presentation, facilitation, and coaching skills.
• Proficient in MS Office, especially Excel and PowerPoint.
• Familiarity with Southeast Asia retail operations is a plus.
• Mandarin proficiency is an advantage (to liaise with regional stakeholders).
• Energetic, adaptable, and client-focused with a passion for continuous learning.

Why Apply?

This is a rare opportunity to be part of a globally respected luxury brand, offering a dynamic and elegant work environment where excellence is celebrated.