Retail Lead / Assistant

CRZTALES; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A vibrant retail company in Singapore is seeking a friendly Retail Assistant to manage product displays, assist customers, and host engaging TikTok LIVE sessions. Ideal candidates are detail-oriented with experience in social media and customer interaction. This role offers opportunities to learn and thrive in a lively environment while enjoying perks like gym access and team bonding activities.

Benefits

Full access to Gym and Pool facilities

Team Bonding activities

Annual company retreat

Qualifications

• Experience with TikTok LIVE or similar platforms.
• Knowledge or interest in crystals is a plus.
• Must be comfortable in front of the camera.

Responsibilities

• Manage product display and assist customers on retail floor.
• Fulfill orders and customization requests in a timely manner.
• Host TikTok LIVE sessions to showcase and sell products.

Skills

Customer interaction

Content creation

Social media knowledge

Team collaboration

Creativity

Tools

MS Office

Canva

Canva

Job description

About the role

We’re looking for a friendly, detail-oriented individual who loves interacting with customers and believes in good vibes! You’ll assist with the retail-floor, manage product display, pack orders and ensure retail space is always clean and inviting. If you take pride in providing great service and enjoy a lively environment, you’ll love this role!

What you’ll be doing

Retail / TikTok LIVE streamer is a Plus !

• Order Processing : Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction.
• Fulfill Customer’s Orders & Customisation Request
• Retail Operation & Customer Service : Assist with the retail floor on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
• Packing: Package products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• Handicraft works : Assist in assembling and crafting unique crystal-related products while ensuring high quality and workmanship for customers.
• TikTok LIVE Hosting : Conduct engaging live-selling sessions to showcase products, interact with customers and generate sales.
• E-commerce Operation Support : Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
• Daily Housekeeping Duties
• Other Ad-Hoc Duties as Assigned

What we’re looking for

• Comfortable in front of the camera and experience with TikTok LIVE or similar platforms
• Creative mindset with the ability to make engaging content
• Knowledge in social media (Instagram, TikTok) and proficiency in basic tools (MS Office, Excel, Canva)
• Strong Initiative and positive attitude, able to work independently and the team
• Knowledge or interest in crystals is an advantage

Perks & Benefits

• Full access to Gym and Pool facilities
• Team Bonding activities (Movie nights, Karaoke sessions, Movie nights, etc)
• Annual company retreat

Why join us ?

At CRZtales, we're committed to more than just work. We're dedicated to fostering an environment where we not only excel professionally but also embrace life outside the office. Join us in achieving the perfect work-life balance as we grow together!

We look forward to hearing from you!

Any further enquiries do email us at [e-mail]

Thank you for applying and being part of our hiring journey at CRZtales 💫

We appreciate your time and interest! Kindly note that only shortlisted candidates will be notified.