Retail Domain Consulting Custodian

TATA CONSULTANCY SERVICES ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading global consulting firm in Singapore is seeking a Domain Consultant with strong expertise in Retail Supply Chain and KPI Analytics. The role involves transforming reporting processes into a modern BI platform, requiring extensive IT experience, stakeholder management skills, and proficiency in data platforms like GCP and MicroStrategy. Ideal candidates will have significant experience in analytics transformation projects and strong communication skills for C-level engagements.

Qualifications

• 15+ years overall IT experience.
• 10+ years in Retail domain (Supply Chain, Sourcing, eCommerce).
• Strong analytical skills and experience in analytics transformation.
• Excellent stakeholder management and facilitation skills.

Responsibilities

• Conduct workshops to capture KPI requirements from stakeholders.
• Analyze reporting processes for automation opportunities.
• Collaborate with data engineering teams for data mapping.
• Collaborate with data engineering teams to map source systems.
• Design dashboard visualization requirements.

Skills

Retail Operations

Supply Chain Management

Business Analysis

KPI frameworks

Stakeholder management

Communication skills

KPI design

Dashboard visualization

Education

Relevant certifications in Data Science and Business Analysis

MS Data Analyst Power BI

Certifications in Azure & Google Cloud

Tools

MicroStrategy

GCP

Azure

Job description

Role

Domain Consultant – Retail Supply Chain & KPI Analytics

Functional Skill Set

Retail Operations, Supply Chain Management, Business Analysis

Technical Skill Set

Cloud & Data platforms (GCP, Azure Power BI, GCP), BI tools, Oracle

• Retail domain expertise (Supply Chain, Sourcing, eCommerce)
• KPI design and dashboard visualization (BI tools)
• Data platforms (GCP and Azure)
• Understanding of data integration, ETL, and source systems
• Business process and Value stream mapping and requirements gathering

Experience Range

• 15+ years overall IT experience
• 10+ years in Retail domain (Supply Chain, Sourcing, eCommerce)
• Strong exposure to analytics and reporting transformation projects

Certifications

PSPO, MS Data Analyst Power BI, Azure & Google Cloud Certifications, Business Analysis, Management consulting, Data Science and Gen AI

• Agile/Scrum PSPO, Business Analysis (BCS), Data Analytics certifications – Azure, Cloud Fundamentals(Azure)

Location

Singapore

Role Overview

As Domain Consultant acts as the bridge between business stakeholders and technical teams, driving the transformation of KPI dashboards and reporting from manual Excel-based processes to a modern BI platform on GCP and MicroStrategy. This role requires deep retail supply chain knowledge, strong analytical skills, and the ability to translate business needs into actionable technical requirements.

Key Responsibilities

• Conduct workshops with senior business stakeholders (COO, Directors) to capture KPI requirements, pain points, and dashboard expectations.
• Analyze current reporting processes and identify gaps for automation and optimization.
• Define business use cases, personas, and decision-making scenarios supported by dashboards.
• Collaborate with data engineering teams to map source systems and data attributes for KPIs.
• Design dashboard visualization requirements (layouts, filters, drill-downs, interactivity).
• Prioritize KPIs and dashboards for MVP and subsequent phases.
• Ensure alignment with business objectives and strategic goals.
• Support UAT planning and identify key power users for validation.

Required Skills & Qualifications

• Strong retail domain knowledge (Supply Chain, Sourcing, eCommerce).
• Expertise in KPI frameworks, dashboard design, and BI tools (MicroStrategy preferred).
• Familiarity with cloud data platforms (GCP).
• Excellent stakeholder management and facilitation skills.
• Ability to translate business requirements into technical specifications.
• Strong communication and presentation skills for C-level engagement.

Preferred Experience

• Leading analytics transformation projects in retail supply chain.
• Working with cross-functional teams (business, data engineering, BI developers).
• Exposure to data governance and quality frameworks.
• Experience in strategic workshops and executive-level discussions.

Key Competencies

• Strategic thinking and business acumen.
• Strong analytical and problem-solving skills.
• Ability to influence and drive consensus among senior stakeholders.
• Adaptability and continuous learning mindset.