Retail Banking Onboarding Officer

JUST RECRUIT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency in Singapore is hiring a Retail Support Officer. This entry-level position involves providing sales support and assistance to banking customers. Responsibilities include resolving queries and delivering quality service. Candidates should have relevant experience, strong communication skills, and a knowledge of industry practices. Ideal for those with at least 3 years in a banking environment. Interested applicants can send their resumes to the provided email.

Qualifications

• Relevant experience preferred.
• At least 3 years in a bank or financial institution; at least 5 years if no bank experience.
• Working knowledge of related industry practices and standards.

Responsibilities

• Provide sales and service assistance for banking customers.
• Resolve sales problems by identifying and selecting solutions.
• Deliver quality service to customers.

Skills

Customer service experience

Clear and concise communication

Relevant industry knowledge

Job description

Job Description & Requirements

Salary: SGD 4500- 4800pm
Duration : Till 30th Jun 2026
Location : Changi Business Park

Job Title: Retail Support Officer

Job Description: The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to salespeople and client segments.

Responsibilities

• Provide sales and service assistance for banking customers
• Ensure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Citigold Acquisition Managers and Client Advisory Teams
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication
• At least 3 years in a bank/financial institution; at least 5 years if no bank experience

Interested candidates please share your resume to [e-mail] with all details.

Regards
Shashi (R23112213)
Just Recruit Singapore Pte Ltd(EA12C6295)