Retail Associate / Shop Sales / Jewelry Consultant

PRIMO DIAMOND SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading bridal jewelry brand in Singapore is seeking a warm and confident Sales Consultant to deliver Japanese Omotenashi-style service. Responsibilities include assisting couples in selecting rings, managing store operations, and participating in events. The role is ideal for fresh graduates and requires a strong customer service mindset. The company offers a variety of benefits including transportation allowance, medical coverage, and education support for GIA-certified courses.

Benefits

Transportation allowance

AIA medical coverage

Education support for GIA-certified courses

Employee staff purchase discounts

14 Days annual leave

Qualifications

• Strong service mindset with a warm, caring, and customer-focused personality.
• Proficient in English and any other languages are an advantage.
• Candidates with experience in related roles will be an advantage.

Responsibilities

• Deliver warm, thoughtful, and professional service in line with Japanese Omotenashi standards.
• Assist wedding couples in selecting engagement rings and wedding bands.
• Manage daily store operations, including stock control.

Skills

Customer service mindset

Teamwork

Positive attitude

Proficiency in English

Education

Fresh graduates welcome

Job description

Position Overview

At I-PRIMO (Primo Diamond Singapore Pte. Ltd.), the No.1 largest bridal jewelry brand in Japan, we specialize in engagement rings and wedding bands crafted with high-quality materials and a wide range of elegant designs.

We are seeking a warm, confident, and enthusiastic Sales Consultant who enjoys delivering Japanese Omotenashi–style service — thoughtful, sincere, and customer-first.
You will welcome wedding couples into our store, guide them through their ring-selection journey, and help create joyful and meaningful memories during one of the most important milestones of their lives.

Find out more about us: https://www.iprimo.sg/

Staff Benefits

• Transportation allowance, AWS, Variable Bonus and Target Incentive (Monthly / Quarterly)

• AIA medical coverage including hospitalization support, with full coverage for panel clinic and panel dental visits

• Education support, including sponsored GIA-certified courses (after probation and with longer service)

• Employee staff purchase discounts

• 14 Days annual leave; extra 1 paid day off during your birthday month

Store Operations / Job Responsibilities

• Deliver warm, thoughtful, and professional service in line with Japanese Omotenashi standards

• Assist wedding couples in selecting engagement rings and wedding bands, even at early stages of wedding planning

• Participate in roleplay and training sessions to continuously enhance sales and service skills during non-busy hours

• Manage daily store operations, including stock control and maintaining a welcoming store environment

• Prepare for and participate in wedding expos, roadshows, and brand events

• Support brand promotion and maintain positive relationships with corporate partners

• Follow established sales strategies to achieve individual and team objectives

Requirements

• Fresh graduates are welcome

• On‑the‑job training will be provided

• Strong service mindset with a warm, caring, and customer‑focused personality

• Enjoys teamwork and maintains a positive attitude with a professional smile

• Proficient in English and any other languages are an advantage

• Candidates with experience in cabin crew, hotel / hospitality, bridal industry, luxury retail, or Japanese culture–related roles will be an advantage