Retail Associate

W NETWORK PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is seeking a dedicated Retail Associate to provide outstanding customer service and support daily store operations. The role involves greeting customers, assisting with product inquiries, operating the cash register, and maintaining a clean sales floor. Ideal candidates should possess strong communication skills, a positive attitude, and the ability to work well in a team. Retail experience is preferred but not required as training will be provided.

Benefits

Supportive team environment

Comprehensive product training

Opportunities for growth and development

Qualifications

• Passion for providing outstanding customer service.
• Excellent verbal communication and interpersonal skills.
• Positive attitude and ability to work well in a team.
• Basic math skills and comfort with technology.
• Strong attention to detail and organizational skills.
• Ability to stand for extended periods and lift items (up to 5kg).
• Flexibility to work evenings, weekends, and holidays.
• Prior retail experience preferred but not required.

Responsibilities

• Greet customers and provide product recommendations.
• Resolve customer inquiries and ensure satisfaction.
• Operate cash register and process transactions.
• Maintain clean and organized sales floor.
• Assist with receiving shipments and organizing inventory.
• Support daily store operations and participate in inventory counts.

Skills

Outstanding customer service

Excellent verbal communication

Ability to work in a team

Basic math skills

Attention to detail

Tools

POS systems

Job description

About the Role

We are looking for a dedicated and customer-focused Retail Associate to join our team. In this role, you will be the face of our brand, providing exceptional service to create a positive and memorable shopping experience for every customer. You will play a key part in the daily operations胖 of our store, helping to drive sales through your product knowledge and service excellence. This is a dynamic position ideal for someone who enjoys interacting with people, thrives in a fast‑paced 공식 environment, and takes pride in contributing to a team and store's success.

Key Responsibilities

Customer Service & Sales:

• Greet customers warmly, answer questions, and provide knowledgeable product recommendations to meet their needs.
• Actively listen to customers to understand their preferences and guide them toward solutions.
• Resolve customer inquiries and issues professionally and efficiently, ensuring high satisfaction.
• Promote store sales, special offers, and loyalty programs at the point of sale.

Sales Floor Operations & Merchandising:

• Operate the cash register (POS system) to accurately process sales, returns, exchanges, and various forms of payment.
• Maintain a clean, organized, and visually appealing sales floor.
• Restock shelves, racks, and displays promptly and according to visual merchandising standards.
• Assist in setting up promotional displays and arranging merchandise to maximize appeal.

Store Support & Team Collaboration:

• Assist with receiving shipments, unpacking, and organizing new inventory.
• Support daily store operations, including opening and closing procedures.
• Participate in regular inventory counts and support loss prevention efforts.
• Work collaboratively with team members and management to achieve store goals and maintain a positive work environment.

What We’re Looking For (Qualifications & Skills)

• A passion for providing outstanding customer service.
• Excellent verbal communication and interpersonal skills.
• A positive, can‑do attitude and the ability to work well in a team.
• Basic math skills and comfort with technology (experience with POS systems is a plus).
• Strong attention to detail, organizational skills, and the ability to multitask in a fast‑paced setting.
• Ability to stand for extended periods, bend, lift, and carry items (up to 5kg).
• Flexibility to work a schedule that includes evenings, weekends, and holidays as needed.
• Prior retail experience is preferred but not required—we are eager to train the right person.

What We Offer

• A supportive and energetic team environment.
• Comprehensive training on our products, services, and systems.
• Opportunities for growth and development within the company.