Retail Assistant Manager (F&B)

SKYLINE BUSINESS CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading catering management company in Singapore is seeking a Retail Assistant Manager (F&B) to oversee daily operations and ensure service quality. The ideal candidate has a Bachelor’s Degree, 1-2 years of relevant experience in the F&B industry, strong leadership skills, and is proficient in Mandarin and English. This role involves managing staff, controlling costs, and enhancing customer satisfaction.

Qualifications

• Minimum Bachelor’s Degree or equivalent qualification in any discipline.
• At least 1–2 years of relevant work experience in the F&B industry.
• Strong leadership, problem-solving, and communication skills.
• Proficiency in both Mandarin and English required.

Responsibilities

• Manage daily shift operations to ensure service quality.
• Control costs to increase profitability and maintain performance.
• Implement staff training plans to enhance service standards.
• Supervise staff compliance with hygiene and safety regulations.
• Handle customer feedback and maintain positive relationships.

Skills

Leadership Skills

Problem-solving Skills

Communication Skills

Proactive Attitude

Multilingualism

Education

Bachelor’s Degree or equivalent

Job description

Company Name: Xiao Noodles Catering Management Group Pte. Ltd. (202503590D)

Position Title: Retail Assistant Manager (F&B)

Salary Range: SGD 3,300 – 4,000

Job Responsibilities

• Be responsible for the daily shift management of the restaurant to maintain smooth operations and ensure service quality.
• Organize, check, track, and follow up on the daily operations of the restaurant, control various costs to increase profitability, and ensure stable performance.
• Develop and implement effective staff training plans to enhance teamwork efficiency and service standards.
• Supervise and guide staff on daily work processes, ensuring compliance with hygiene and safety regulations.
• Communicate effectively with customers, handle feedback promptly, and maintain positive customer relationships to achieve high satisfaction levels.
• Assist the Restaurant Manager in operational planning, marketing activities, and coordination between outlets.
• Perform other ad-hoc duties assigned by the management to support business needs.

Position Requirements

• Minimum Bachelor’s Degree or equivalent qualification in any discipline.
• At least 1–2 years of relevant work experience in the F&B industry; experience in chain restaurant shift management will be advantageous.
• Strong leadership, problem-solving, and communication skills.
• Passionate about the F&B industry, proactive, and responsible.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Proficiency in both Mandarin and English is required to liaise with Mandarin-speaking team members, customers, and handle Mandarin-language menus and operational materials.
• Willingness to work shifts, weekends, and public holidays as required by operational needs.

Skyline Business Consulting Pte. Ltd. (EA License No.: 14C7389)