Retail Assistant - (Hougang)

PHOON HUAT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking customer-focused individuals for a retail role. Responsibilities include delivering excellent customer service, managing merchandise, and performing cashier duties. Candidates with a positive attitude and good communication skills are encouraged to apply. Training will be provided. Join us for a supportive work environment with benefits like performance-based incentives, medical coverage, and staff discounts.

Benefits

Retail Incentive (performance based)

AWS (13th month bonus)

10% Staff discount

Inpatient & Outpatient Medical Coverage

Quarterly Loyalty Points

Birthday incentive

Qualifications

• Retail experience preferred but not necessary; training provided.
• Singaporean/PR welcome to apply.

Responsibilities

• Deliver customer service excellence to walk-in customers.
• Replenish and arrange merchandise per procedures.
• Perform out-of-stock and quality checks.
• Manage cashiering duties and promote loyalty programs.
• Maintain high standards of housekeeping and hygiene.

Skills

Customer Service Excellence

Team Player

Cashiering

Interpersonal Skills

Housekeeping

Inventory

Disposition

Able To Work Independently

Literacy

Education

GCE 'O' or 'N' level

Job description

Roles & Responsibilities

Why Join Us?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Incentive (performance based).
• AWS (13th month bonus).
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Coverage

Responsibilities

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!

Tell employers what skills you have

• Literacy
• Housekeeping
• Interpersonal Skills
• Customer Loyalty
• Inventory
• Cashiering
• Team Player
• Customer Service Excellence
• Disposition
• Able To Work Independently