Retail Ambassador (Part-time)

OUR BAREHANDS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A fashion and lifestyle brand in Singapore is looking for a retail staff member to engage with customers, assist with merchandise, and process sales. The ideal candidate has excellent communication and customer service skills, with previous retail experience preferred. A cheerful disposition and the ability to multitask are also important. This role requires a commitment of at least 16 hours per week, including weekends.

Qualifications

• Previous retail experience preferred.
• Able to commit at least 16 hours a week including weekends.

Responsibilities

• Greets and interacts with potential customers.
• Consults with customers to understand their needs.
• Demonstrates and explains merchandise.
• Answers customer questions about merchandise.
• Processes returns and exchanges.

Skills

Excellent verbal communication skills (English & one other language)

Excellent active listening skills

Excellent sales and customer service skills

Ability to anticipate customer's needs

Ability to multitask

Education

Poly or University or equivalent preferred

Job description

Overview

Our Barehands is a purpose-driven fashion and lifestyle brand, born out of Singapore, committed to delivering high-quality, ethically produced apparel and lifestyle products. Our mission is to build strong, sustainable communities around the world through investing in our makers’ lives and enabling a more sustainable livelihood for them and their families.

Responsibilities

• Greets, interacts and introduces the Our Barehands brand story to potential customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
• Answers customer"s questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from store room (if required)
• Receives customer orders & collects payment using the store's point of sale system.
• Processes returns and exchanges
• Opens or closes store, following brand's SOP
• Displays products and keeps products maintained visually (including steam ironing clothes)
• Performs any other duties as assigned related to the role

Required Skills/Abilities/Disposition

• Excellent verbal communication skills (English & one other language a bonus)
• Excellent active listening skills
• Excellent sales and customer service skills
• Extensive knowledge of the merchandise sold
• Positive and cheerful disposition, and highly approachable
• Ability to anticipate customer's needs
• Ability to recommend merchandise to customers
• Ability to operate or to quickly learn the store's point-of-sale system
• Ability to multitask
• Have a cheerful and friendly disposition
• Highly responsible individual

Education and Experience

• Poly or University or equivalent preferred
• Previous retail experience preferred
• On-the-job training provided

Physical & Other Requirements

• Periods of standing and walking throughout the retail space
• Able to commit at least 16 hours a week including weekends (Sat/Sun)