RESTAURANT SUPERVISOR (5 day work week)

AAANNNGG PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local hospitality company in Singapore is seeking a customer service representative to provide excellent service to guests, oversee a team of servers, and maintain outlet cleanliness. Candidates should have a positive attitude, be team players, and be willing to work flexible hours, including weekends and public holidays.

Benefits

Variable and daily incentive scheme

Free shuttle bus from Tanah Merah MRT station

Qualifications

• Able to work on weekends and public holidays.
• Pleasant and outgoing personality.
• Team player with good communication skills.

Responsibilities

• Provide excellent customer service to all guests.
• Take reservations and inquire purpose of visit.
• Greet each guest courteously and promptly.
• Oversee a team of servers assigned to the shift.
• Maintain cleanliness of the outlet.

Skills

Good command of spoken English

Pleasant and outgoing personality

Team player

Good communication skills

Positive service attitude

Job description

Responsibilities

• Provide excellent customer service to all guests.
• Take reservations and enquire purpose of visit.
• Greet each guest courteously and promptly.
• Share promotions, specials and items to customers.
• Take food and beverage orders, repeat orders to guests, inform guest of estimated service time.
• Oversee a team of servers who are assigned to his/her shift.
• Efficiently input orders in the Point-of-Sale system.
• Process payment and check bills promptly.
• Maintain cleanliness of the outlet.
• Assist manager by getting involved in planning and organizing of special events.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Complete opening, operating, and closing procedures.
• Troubleshoot any issues related to cashier payments.
• Escalate guests feedback to duty manager.

Qualifications

• Good command of spoken English
• Pleasant and outgoing personality
• Team player, preferable with good communication and interpersonal skills
• Positive service attitude, coachable

Benefits

• Able to work on weekends and public holidays
• 5 day work week
• Variable and daily incentive scheme
• Free shuttle bus from Tanah Merah MRT station