Restaurant Supervisor

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A catering company in Singapore is seeking a full-time Restaurant Supervisor to manage daily operations and team performance. The ideal candidate should have a Diploma in Hospitality Management and at least 4 years of relevant experience. Proficiency in English and Mandarin is required, with additional languages being an advantage. The role involves team supervision, customer relations, and compliance with operational standards.

Qualifications

• Minimum 4 years of relevant experience in a similar capacity.
• Additional certification(s) in Food & Beverage will be an advantage.
• Result-oriented.

Responsibilities

• Conduct departmental daily briefings to ensure all information is shared with team.
• Supervise team members to ensure timely task completion.
• Build relationships with guests for personalized service.

Skills

Team management

Customer service

Communication (English and Mandarin)

Hospitality expertise

Education

Diploma / Certificate in Hospitality Management

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Overview

MANNA POT CATERING PTE. LTD. is hiring a Full time Restaurant Supervisor role in Bedok, Singapore. Apply now to be part of our team.

Job summary

• Working days and shifts: Monday – Sunday (Morning, Afternoon, Evening) for each day.
• Estimated salary: $2,200 - $3,000 per month

Responsibilities

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
• Build a good relationship with guests or regular patrons and remember individual patrons’ names and preferences to extend a personalized service.
• Handle guests’ complaints and comments tactfully and efficiently.
• Handle all administration work pertaining to cashier/bar operation requirements and the company’s policies.
• Check the supply of equipment/stock levels and ensure that there is no shortage of items which have impact on the operation and guests.
• Check the outlet/back of house cleanliness to ensure that it is in compliance with F&B sanitation and hygiene rules and regulations.
• Maintain complete knowledge of all food & beverage services, contents, and preparation methods, outlets and hotel services/features.
• Ensure that health, safety and security procedures are in place in the outlet.
• Attend all briefings, meetings and trainings as assigned by management.
• Any other duties assigned by your manager or supervisor.

Team Management

• Identify and develop team members with potential.
• Conduct performance reviews with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Develop, conduct, and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service.
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication.

Job Requirements

• Minimally a Diploma / Certificate in Hospitality Management (Food & Beverage).
• Additional certification(s) in Food & Beverage will be an advantage.
• Well versed in English and Mandarin as need to serve Mandarin-speaking guests; ability to speak other languages will be an advantage.
• Minimum 4 years of relevant experience in a similar capacity.
• Proficient in MS Excel, Word, & PowerPoint.
• Result-oriented.

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