Restaurant/PUB supervisor

STEEL ALLY RESOURCES PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A local restaurant group in Singapore is seeking a detail-oriented restaurant supervisor to oversee daily operations and staff management. The successful candidate will ensure compliance with hygiene standards and guarantee exceptional customer service. Responsibilities include hiring staff, monitoring cash flow, and resolving complaints effectively. Ideal candidates will have strong management skills and a track record in the restaurant industry.

Qualifications

• Proven experience in a supervisory role within the restaurant industry.
• Ability to handle staff management and resolve issues.
• Strong communication skills for customer interaction.

Responsibilities

• Oversee daily restaurant operations and staff activities.
• Manage staffing schedules and hiring processes.
• Conduct inspections for hygiene and safety compliance.
• Ensure customer satisfaction through quality service.

Skills

Effective management skills

Customer service orientation

Staff training and development

Job description

Overview

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Restaurant Supervisor Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Restaurant closes at 2 AM in the morning.