Restaurant Operations Manager

SK CATERING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading catering company in Singapore is looking for a Restaurant Manager to oversee multiple outlets. The role involves managing operations, planning menus, supervising staff, and ensuring service quality. Candidates should have at least 4-6 years of relevant experience, strong communication and management skills, and be eager to work in a dynamic environment.

Qualifications

• At least 4-6 years of relevant experience in food service management.
• Energetic, positive-minded individual.
• Able to work independently and in a team.

Responsibilities

• Oversee administration and operations of restaurant outlets.
• Plan menus with chefs and ensure quality service.
• Direct hiring and training of food service personnel.
• Implement standardized procedures and ensure equipment maintenance.
• Investigate and resolve food quality and service complaints.

Skills

Strong communication skills

Interpersonal skills

Management skills

Education

Min GCE 'N' level or equivalent

Job description

Overview

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.
• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Direct hiring, training, and scheduling of food service personnel.
• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies
• Ensure proper working condition of all outlet equipment and prepare equipment defect list
• Safe keeping of company properties
• Ensure proper daily sales deposit
• Ensure outlet cleanliness upkeep according to NEA requirements
• Investigate and resolve complaints concerning food quality and service.
• Prepare checks that itemize and total meal costs using the Point of Sales system.
• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE 'N' level or equivalent with at least 4-6 years of relevant experience
• Strong communication, interpersonal, and management skills
• Energetic, positive-minded individual
• Able to work independently and in a team