Restaurant Operations & Guest Experience Lead

VALLEYVIEW EATERY PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A Singapore-based restaurant is seeking a dedicated Restaurant Manager to coordinate daily operations and enhance customer satisfaction. Responsibilities include overseeing service quality, managing costs, training staff, and ensuring compliance with regulations. Candidates should have experience in restaurant management, proven leadership abilities, and extensive food and beverage knowledge. This role is crucial for maintaining a high standard of service and the restaurant's reputation in the community.

Qualifications

• Experience as a Restaurant Manager or General Manager.
• Strong customer service background.
• Ability to remember and inform about ingredients and dishes.

Responsibilities

• Coordinate daily restaurant operations.
• Deliver superior service to maximize customer satisfaction.
• Respond to customer complaints efficiently.

Skills

Restaurant management

Customer service

Food and beverage knowledge

Leadership

Financial management

Tools

OpenTable

PeachWorks

Job description

A Singapore-based restaurant is seeking a dedicated Restaurant Manager to coordinate daily operations and enhance customer satisfaction. Responsibilities include overseeing service quality, managing costs, training staff, and ensuring compliance with regulations. Candidates should have experience in restaurant management, proven leadership abilities, and extensive food and beverage knowledge. This role is crucial for maintaining a high standard of service and the restaurant's reputation in the community.