RESTAURANT MANAGER

IBU SARAH KITCHEN & TEA HOUSE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A local coffee shop in Singapore is seeking a skilled manager to oversee daily operations and ensure efficient service. The ideal candidate will have strong leadership abilities, excellent customer service skills, and solid inventory management experience. Responsibilities include crafting high-quality beverages, engaging with customers, managing staff schedules, and collaborating on new menu items. This role offers an opportunity to shape the café experience and maintain high standards in product quality.

Qualifications

• Strong leadership skills to oversee daily operations.
• Excellent customer service abilities to enhance customer satisfaction.
• Proficient in inventory management to ensure proper stock levels.

Responsibilities

• Oversee daily operations of the coffee shop efficiently.
• Craft high-quality coffee and specialty beverages.
• Engage with customers for personalized service.
• Monitor stock and assist in inventory management.
• Conduct quality checks and ensure adherence to standards.
• Collaborate on new drink recipes and seasonal menu items.

Skills

Leadership

Customer service

Inventory management

Job description

Responsibilities

• Oversee the daily functioning of the coffee shop, ensuring that all operations run smoothly and efficiently. This includes managing staff schedules and ensuring adequate coverage during peak hours.
• Craft high quality coffee and specialty beverages, ensuring that each drink meets the shop's standards for taste and presentation. This includes mastering various brewing techniques and equipment operation.
• Engage with customers to provide friendly, informative, and personalized service. Address customer inquiries and resolve complaints promptly to maintain satisfaction and loyalty.
• Monitor stock of coffee beans, syrups, and other supplies. Assist in ordering and managing inventory to ensure that the cafe is well-stocked and prepared for daily operations.
• Conduct regular quality checks on beverages and equipment to ensure consistency and adherence to health and safety standards. Implement procedures to maintain high-quality service and product offerings.
• Collaborate with management to develop new drink recipes and seasonal menu items based on customer preferences and market trends. Experiment with flavors and presentation to enhance the menu.

STRONG: leadership, customer service, and inventory management skills to ensure smooth operations and excellent service in a bar setting.