Restaurant Manager

ALL ABOUT O PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A reputable restaurant company based in Singapore is looking for a Restaurant Manager to oversee daily operations. You will coordinate services, train staff, and handle customer complaints while ensuring compliance with safety regulations. The ideal candidate will have a Bachelor's degree in Hospitality and proven experience in restaurant management, coupled with strong leadership and communication skills.

Qualifications

• Proven work experience as Restaurant Manager or Hospitality Manager.
• Strong leadership skills and excellent communication skills.
• Customer service oriented with good financial management skills.

Responsibilities

• Manage day to day restaurant operations and ensure a positive outlet image.
• Coordinating front and back of the house operations for smooth service.
• Train and coach staff on customer service best practices.

Skills

Leadership

Communication

Financial Management

Customer Service

Education

Bachelor Degree in Hospitality or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented