Restaurant Manager

ALL ABOUT O PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A restaurant management company in Singapore is seeking an experienced Restaurant Manager to oversee daily operations. Responsibilities include managing staff, coordinating service delivery, and ensuring compliance with regulations. The ideal candidate will possess a Bachelor’s Degree in Hospitality or a related field and have proven leadership and communication skills. This role requires a focus on customer service and financial management, offering an opportunity to shape a positive dining experience.

Qualifications

• Proven work experience as Restaurant Manager or Hospitality Manager.
• Strong leadership skills with a focus on team management.
• Excellent communication skills for staff and customer interaction.

Responsibilities

• Manage day to day restaurant operations and ensure a positive outlet image.
• Coordinate front and back of house operations for smooth service delivery.
• Train and coach staff on customer service best practices.

Skills

Leadership skills

Communication skills

Financial Management skills

Customer service orientation

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented