Restaurant Manager

MODU K PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A restaurant management company in Singapore is seeking a Restaurant Manager to oversee daily operations. The role involves managing staff, ensuring customer satisfaction, and optimizing financial performance. Ideal candidates should possess a Bachelor's degree in Hospitality or a related field, proven experience in restaurant management, and strong leadership skills. Join us to lead in delivering exceptional service and operational excellence.

Qualifications

• Bachelor Degree in Hospitality, Retail Management or related field.
• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong leadership skills.
• Excellent communication skills.
• Financial Management skills.
• Customer service oriented.

Responsibilities

• Manage day to day restaurant operations, ensuring a positive outlet image.
• Coordinate front and back of house operations for smooth service delivery.
• Train and coach staff on customer service best practices.
• Organize and supervise shifts and manage staff schedules.
• Respond to customer complaints and suggest solutions.
• Ensure compliance with safety and sanitation regulations.
• Control operational costs to identify measures to cut wastages.
• Prepare reports and analyze sales figures to maximize profits.

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented