Restaurant Manager

CLAYFUL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore is seeking a Restaurant Manager to oversee daily operations and ensure a positive customer experience. The ideal candidate will have a Bachelor's degree in Hospitality or Retail Management and substantial management experience in the industry. Strong leadership and financial management skills are essential for this role, alongside a commitment to customer service and efficient operations.

Qualifications

• Proven work experience as Restaurant Manager / Hospitality Manager is required.
• Strong leadership and excellent communication skills are essential.
• Financial Management skills and customer service orientation are necessary.

Responsibilities

• Manage day to day restaurant operations and ensure a positive outlet image.
• Coordinate front and back of house operations for smooth delivery of services.
• Train and coach new and current staff on customer service best practices.
• Respond promptly to customer complaints and suggest resolutions.

Skills

Leadership skills

Communication skills

Customer service orientation

Financial Management skills

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented