RESTAURANT MANAGER

HAPPY BELLY VENTURE; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A restaurant management company in Singapore seeks an experienced operations manager to oversee daily restaurant operations and ensure excellent service delivery. Responsibilities include recruiting and training staff, ensuring customer satisfaction, and maintaining food quality standards. Ideal candidates have proven experience in restaurant management, strong leadership skills, and knowledge of food safety regulations. Join a fast-paced environment and help drive operational success.

Qualifications

• Proven experience in restaurant or food service management.
• Strong leadership, customer service, and organizational skills.
• Knowledge of food safety and health regulations.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Responsibilities

• Oversee the daily restaurant operations to ensure smooth functioning and excellent service delivery.
• Recruit, train, supervise, and schedule restaurant staff.
• Ensure high levels of customer satisfaction by maintaining strong service standards.
• Work with kitchen staff to ensure quality and consistency of food items.
• Monitor and manage inventory levels and control operational costs.

Skills

Leadership

Customer service

Organizational skills

Job description

Key Responsibilities

1. Operations & Service Management

• Oversee the daily restaurant operations to ensure smooth functioning and excellent service delivery.
• Monitor food preparation, ensure meals are prepared according to standards, and assist with service and delivery during peak periods if needed.
• Ensure that food is served and delivered to customers promptly and professionally.

2. Staff Leadership & Training

• Recruit, train, supervise, and schedule restaurant staff, including cooks, servers, and delivery personnel.
• Coach team members on food preparation standards, service etiquette, and customer interaction protocols.

3. Customer Experience

• Ensure high levels of customer satisfaction by maintaining strong service standards and handling guest feedback or complaints professionally.
• Step in to serve customers, assist with food delivery, or support service staff when required to maintain service quality.

4. Food Quality & Safety

• Work with kitchen staff to ensure quality, presentation, and consistency of all food items before serving.
• Ensure compliance with all health, sanitation, and food safety standards.

5. Inventory & Cost Control

• Monitor and manage inventory levels of food, ingredients, and supplies to prevent shortages and control waste.
• Control operational costs and assist with budgeting and ordering procedures.

Qualifications

• Proven experience in restaurant or food service management
• Strong leadership, customer service, and organizational skills
• Knowledge of food safety and health regulations
• Ability to work in a fast-paced environment and handle multiple responsibilities