Restaurant Manager

AM I ADDICTED PTE. LTD.; Singapore; On-site; SGD 50,000 - 60,000; Full time

Job summary

A restaurant management company in Singapore is seeking a Restaurant Manager to oversee daily operations, ensure high-quality service, and train staff. The ideal candidate will hold a Bachelor’s in Hospitality and possess strong leadership and communication skills. Responsibilities include managing day-to-day operations, coordinating services, and addressing customer complaints. This position offers a dynamic work environment focused on excellence and efficiency.

Qualifications

• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong leadership skills.
• Excellent communication skills.

Responsibilities

• Manage day to day restaurant operations and ensure a positive outlet image.
• Coordinating front and back of the house operations for smooth delivery of services.
• Respond promptly to customer complaints, suggest solutions to resolve complaints.

Skills

Leadership skills

Communication skills

Financial Management skills

Customer service oriented

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented