RESTAURANT CAPTAIN

MARTINO AGENCY; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant agency in Singapore seeks a Restaurant Captain to oversee dining operations. You will supervise staff, manage reservations, and ensure exceptional customer service. The ideal candidate has proven supervisory experience in a restaurant, strong leadership skills, and a commitment to quality service. This role is essential for maintaining a positive guest experience and collaborating with the kitchen for timely service.

Qualifications

• Proven experience in a supervisory role within a restaurant.
• Ability to remain calm and professional under pressure.
• Strong attention to detail and a commitment to quality service.

Responsibilities

• Supervise and coordinate the activities of dining room staff.
• Ensure excellent customer service and address guest complaints.
• Manage reservations and seating arrangements.
• Train and mentor new staff members.
• Maintain cleanliness and organization of the dining area.

Skills

Strong leadership

Excellent communication

Organizational skills

Attention to detail

Job description

As a Restaurant Captain, you will oversee the dining room operations, supervise and train staff, manage reservations, and ensure that guests have an exceptional dining experience. You will also handle customer complaints and collaborate with the kitchen to ensure timely service.

Responsibilities

• Supervise and coordinate the activities of the dining room staff.
• Ensure excellent customer service and address any guest concerns or complaints.
• Manage reservations and seating arrangements.
• Train and mentor new staff members.
• Assist with food and beverage service as needed.
• Maintain cleanliness and organization of the dining area.
• Collaborate with the kitchen staff to ensure timely and accurate service.
• Monitor inventory levels and assist with ordering supplies.

Qualifications

• Proven experience in a supervisory role within a restaurant.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Strong attention to detail and a commitment to quality service.