Residential Reintegration Mentor & Security Lead

YELLOW RIBBON INDUSTRIES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A rehabilitation organization in Singapore is seeking an Assistant Director, Operations / Lead Reintegration Mentor to oversee the daily operations at Selarang Halfway House. Responsibilities include security management, facilitating resident reintegration, and ensuring overall safety. Candidates should possess a recognized diploma, relevant operational experience, and strong interpersonal skills. The role requires working on a rotational 12-hour shift model. Apply to contribute to a meaningful cause in supporting individuals reintegrating into society.

Qualifications

• Recognized Diploma in any discipline.
• Relevant experience in operations, especially in residential or secured settings.
• Ability to manage people of varying profiles in a professional manner.
• Basic understanding of case management and counselling would be advantageous.
• Level-headed and able to de-escalate tense situations.
• Strong listening and analytical skills.

Responsibilities

• Oversee security screening and daily operations.
• Facilitate residents' needs and check-in/check-out processes.
• Work closely with Case Managers on case management.
• Handle grievance procedures and preliminary investigations.
• Identify and report estate management issues.

Skills

People management

Analytical skills

Interpersonal skills

Resourcefulness

Conflict de-escalation

Education

Recognized Diploma in any discipline

Tools

MS Word

Excel

Job description

A rehabilitation organization in Singapore is seeking an Assistant Director, Operations / Lead Reintegration Mentor to oversee the daily operations at Selarang Halfway House. Responsibilities include security management, facilitating resident reintegration, and ensuring overall safety. Candidates should possess a recognized diploma, relevant operational experience, and strong interpersonal skills. The role requires working on a rotational 12-hour shift model. Apply to contribute to a meaningful cause in supporting individuals reintegrating into society.