Resident Engineer (Network)

Huawei International Pte. Ltd.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A global telecommunications company in Singapore is looking for a Network Management Specialist. The role involves managing network incidents, troubleshooting issues, and coordinating with vendors. Candidates must have a Bachelor's degree in engineering or computer science, at least 2 years of networking experience, and excellent communication skills. This position requires analytical thinking and the ability to handle critical situations effectively.

Qualifications

• Bachelor's degree in engineering or computer science, engineering/telecommunication with distinction.
• Minimum 2 years of working experience in networking.
• Experience coordinating with multiple vendors for network deployment.

Responsibilities

• Manage network incidents escalations from L1/L2 and incident response.
• Work with infra teams to troubleshoot and identify root causes.
• Handle critical network incidents under pressure to minimize business impact.

Skills

Network management

Problem analysis

Vendor coordination

Verbal communication

Written communication

Education

Bachelor's degree in engineering or computer science

Job description

Job Responsibilities:

• Management of network incidents escalations from L1/L2, incident and problem and security incident response.
• Responsible to work with the respective infra teams in troubleshooting and identify root cause, related to network.
• Responsible to work with the respective network vendors’ support teams for the troubleshooting, identification and resolution of network problems.
• Handling of the critical network incidents under pressure situations to resolve in timely manner to minimize the business impact.
• Attend to conference calls with other support teams for problem identification and resolutions.
• Support basic network operation using GUI and tools, including daily health check, end user support, weekly/monthly routine operation
• Perform configuration on network equipment
• Software upgrade and patch update of network equipment

Job Requirements:

• Bachelor's degree in engineering or computer science, engineering/telecommunication with distinction.
• CCIP, HCIP, CCIE and HCIE will be an added advantage.
• Minimum 2 years of working experience for networking implementation and maintenance.
• Experience with coordinating with multiple vendors for network deployment.
• Pro-active, dynamic and with good analytical/conceptual thinking.
• Logical thinking and problem analysis skills to troubleshoot complex network problem to isolate the root cause and provide suitable resolution.
• Excellent English communication skills both written and verbal.
• Meticulous, dateline oriented and able to prioritize and multi-task.