Reservation & Ticketing Executive

AIR CHINA LIMITED; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

A leading airline company in Singapore is seeking a Reservation & Ticketing Executive to manage the ticketing process. The ideal candidate should have 1-2 years of experience with airfares and reservations, excellent communication and organizational skills, and be able to work under pressure. Responsibilities include handling bookings, inquiries, and ticket issuance. This role emphasizes teamwork and attention to detail, providing a solid opportunity for ambitious professionals.

Qualifications

• 1-2 years of relevant experience with a good understanding of airfares and reservations.
• Ability to work independently, stay patient, and perform under pressure.
• Strong team player with excellent interpersonal skills.

Responsibilities

• Manage bookings and walk-in inquiries, handling the entire ticketing process.
• Make bookings, reservations, confirmations, and changes accurately for passengers.
• Process reservations, mileage redemptions, ticket issuance, and schedule changes.

Skills

Organizational skills

Communication skills

Interpersonal skills

Teamwork

Job description

Job Description

The Airlines Reservation & Ticketing Executive plays a crucial role in supporting the airline's sales efforts. This position requires a highly organized and detail-oriented individual with excellent communication and interpersonal skills.

Key Responsibilities

• Manage bookings and walk-in inquiries, handling the entire ticketing process.
• Make bookings, reservations, confirmations, and changes accurately for passengers.
• Handle inquiries from walk-in passengers, agents, corporate clients via phone and email.
• Process reservations, mileage redemptions, ticket issuance, schedule changes, re-bookings, and re-issuance efficiently.
• Inform clients about current promotions, provide program materials, and assist with forms.
• Address feedback and complaints, coordinating with support to resolve issues.
• Perform other duties assigned by management.

Qualifications

• 1-2 years of relevant experience with a good understanding of airfares and reservations.
• Ability to work independently, stay patient, and perform under pressure.
• Strong team player with excellent interpersonal skills.

APPLY NOW!!!

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 5-7 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted.