Remote Marketplace Seller Support Expert

Mashreq Bank; Singapore; Remote; SGD 40,000 - 60,000; Full time

Job summary

A dynamic remote team in Singapore is seeking a Virtual Marketplace Seller Support Specialist to assist e-commerce sellers on platforms like Lazada and Shopee. Responsibilities include providing support, managing account issues, and guiding sellers. Candidates should have excellent communication skills, problem-solving abilities, and knowledge of online sales. This is a full-time remote opportunity with flexible working hours.

Benefits

Competitive salary

Fully remote work with flexible scheduling

Professional development opportunities

Health and wellness benefits

Qualifications

• Minimum 1–2 years of experience in e-commerce support or customer service roles.
• Prior experience supporting online sellers is preferred.
• Ability to work independently and manage multiple tasks efficiently.

Responsibilities

• Provide support to marketplace sellers via email, chat, or phone.
• Assist sellers with account setup, product uploads, and inventory management.
• Resolve seller queries related to orders and platform policies.

Skills

Excellent written and verbal communication skills in English

Problem-solving abilities with a customer-first mindset

Knowledge of e-commerce platforms (Lazada, Shopee)

Basic understanding of online sales and inventory management

Proficiency in MS Office, Google Workspace, and CRM systems

Job description

A dynamic remote team in Singapore is seeking a Virtual Marketplace Seller Support Specialist to assist e-commerce sellers on platforms like Lazada and Shopee. Responsibilities include providing support, managing account issues, and guiding sellers. Candidates should have excellent communication skills, problem-solving abilities, and knowledge of online sales. This is a full-time remote opportunity with flexible working hours.