Regional Service Lead — NDT & Metrology Equipment

MERRIES EMPLOYMENT LLP; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading German high-tech equipment manufacturer in Singapore seeks a Service Manager to lead and manage the regional service organization. Responsibilities include overseeing service operations, ensuring high quality customer support, and mentoring the service engineering team across Asia. The ideal candidate will have over 8 years of experience in semiconductor equipment service and strong leadership skills. Frequent travel within Asia is required.

Qualifications

• 8+ years in semiconductor equipment service, field support, or maintenance engineering.
• Experience in team leadership, service coordination, or regional service management.
• Willingness to travel frequently within the Asia region.

Responsibilities

• Lead, supervise, and mentor the Service Engineering team.
• Ensure timely and high-quality after-sales support.
• Manage customer relationships and handle escalations.

Skills

Team leadership

Customer handling

Problem-solving

Communication

Planning

Education

Degree in Engineering (Electrical, Electronics, Mechanical, Mechatronics, Physics)

Job description

A leading German high-tech equipment manufacturer in Singapore seeks a Service Manager to lead and manage the regional service organization. Responsibilities include overseeing service operations, ensuring high quality customer support, and mentoring the service engineering team across Asia. The ideal candidate will have over 8 years of experience in semiconductor equipment service and strong leadership skills. Frequent travel within Asia is required.