Receptionist / Front Desk Officer / Customer Service

Heguru Education Centre Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education centre in Singapore is seeking a friendly and proactive Receptionist/Front Desk Officer to create a warm environment and provide excellent customer service. Responsibilities include managing inquiries, overseeing student registration, and supporting day-to-day operations. The ideal candidate will have excellent communication skills and a positive attitude. Attractive remuneration, a supportive team culture, and a work-life balance are offered.

Benefits

Competitive salary

Annual increment

Year-end performance bonus

Supportive team culture

Work-life balance

Qualifications

• Strong command of English and confident interpersonal skills.
• Friendly and proactive personality.

Responsibilities

• Welcome visitors and manage inquiries.
• Oversee student registration and maintain accurate records.
• Address questions and concerns with care and professionalism.
• Support day-to-day centre operations.

Skills

Excellent Communication

Positive Attitude

Job description

Receptionist / Front Desk Officer / Customer Service

Salary: $2800- $3500 (Depends on experiences)

Working Hours: 5 days per week (Wednesday to Sunday)

Working Location: Punggol Coast Mall or Serangoon NEX or Paya Lebar or Tampines

We are looking for friendly, cheerful, and customer‑focused Front Desk Receptionists to be the welcoming face of our education centre! You will play a vital role in creating a warm, professional environment while providing excellent customer service. Manage phone calls, emails, and walk‑in queries.

🧩 About the Role

• Salary: $2800- $3500 (Depends on experiences)
• Working Hours: 5 days per week (Wednesday to Sunday)
• Working Location: Punggol Coast Mall or Serangoon NEX or Paya Lebar or Tampines

🛠️ Key Responsibilities

• 1. Welcome Visitors
• 2. Handle Inquiries (Manage phone calls, emails, and walk‑in queries.)
• 3. Manage Student Matters (Oversee student registration and maintain accurate records.)
• 4. Customer Relationship Management (Address questions and concerns with care and professionalism.)
• 5. Provide Administrative Support (Support day‑to‑day centre operations.)

💼 What We Are Looking For

• Excellent Communication: Strong command of English and confident interpersonal skills.
• Positive Attitude: Friendly and proactive

🎁 What We Offer

• Attractive Remuneration: Competitive salary, annual increment, and year‑end performance bonus.
• Supportive Team Culture: Warm, collaborative, and encouraging environment.
• Work‑Life Balance: No overtime, plus perks and benefits for your well‑being.

📍 Work Locations

• Punggol Coast Mall
• Serangoon NEX
• Our Tampines Hub
• SingPost Centre

🕘 Working Hours

• Wednesday to Sunday: 8:45 AM – 6:30 PM
• Off Days: Monday & Tuesday

✨ Be the Heart of Our Centre – Where Every Smile Starts with You!