Receptionist cum Admin Executive

SK ENERGY INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading commodities trading company in Singapore seeks a Receptionist cum Administrative Executive. This role involves greeting visitors, managing communications, and providing essential administrative support to the team's trading activities. Ideal candidates will have a Diploma in Business Administration or relevant experience and be proficient in Microsoft Office. Strong communication and organizational skills are crucial as you navigate a multicultural environment to deliver excellent stakeholder service.

Qualifications

• Minimally Diploma in Business Administration or minimally 3 years' working experience as a receptionist.
• Prior shared services experience in a commodity trading environment preferred.
• At ease with working in a multicultural environment.

Responsibilities

• Greet visitors and direct them appropriately.
• Manage incoming calls, emails, and enquiries.
• Maintain office security and reception area.

Skills

Communication Skills

Organizational Skills

Stakeholder Management

Analytical Skills

Education

Diploma in Business Administration

Tools

Microsoft Office Suite

Job description

This role sits within SK Energy International.

About SK Energy International (SKEI) SKEI markets and trades crude oil and petroleum products. The company was incorporated in 1990 and is based in Singapore. SK energy international operates as a subsidiary of SK trading international.

The Receptionist cum administrative executive (Shared Services) will be a member of the Admin Group reporting to the department head and supporting SK Energy’s commodities trading business.

Roles and responsibilities include:

[Operations and User Support]

• Greet visitors entering the establishment, determine nature and purpose of visit, and direct or escort themto specific destinations.
• Manage incoming calls, emails, courier and general enquiries, and direct them appropriately.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material.
• Maintain office security by following safety procedures and controlling access via the reception desk (issue visitor badges, Office Building QR code etc.).
• Support meeting arrangements, including room booking, refreshments, and basic logistics.
• Order office supplies, keep inventory of stock and records of office expenses and cost.
• Hear and resolve complaints from employees and the guests.
• Perform administrative support tasks such as proofreading, transcribing handwritten information, invoices, other documents and passing to admin expenses team for process payment.
• Process and prepare memos, correspondence, travel vouchers, or other documents.
• Medical claims tracking and reimbursement (SKEI & SKGCS).
• Ad-hoc Duties – Support company events, meetings, and office activities as required.

[Governance and Compliance]

• Comply with Workplace Safety and Health (WSH) guidelines by following safe work practices and risk controlprocedures.

[Strategy Planning and Implementation]

• Apply continuous improvement strategies to improve services or processes across the organization.

[Stakeholder and Customer Management]

• Equip oneself with the mind-set to go the extra mile by providing excellent service, which involves creating apositive stakeholder experience.

Generic Competencies (Basic Level)

Communication & Co-ordination Skills: Communicate information with others, respond to general inquiries and obtain specific information. Meet stakeholders’ needs and expectations in handling internal services. Face challenges with a positive mindset, demonstrate an understanding of the Organization’s service vision,mission and values.

Strategic Thinking Skills: Identify easily perceivable problems and follow the guidelines and procedures given to solve the problems.

Leadership Competencies (Basic Level)

Task Leading: Accurately identify the purpose and goals of a given task and perform the task to meet deadline.

People Leading: Ensure optimum and efficient use of resources. In the process of carrying out employees’ tasks, make full use of the capabilities the employee has and strive to strengthen their own capabilities. Contribute as ateam player in the process of business promotion.

Self-Leading: Demonstrate professionalism to set a good example at peer level. Support others through their own initiative and enthuse others through their own positive and energetic approach.

Candidate Profile

A self-motivated individual who values integrity, have willing brain engagement in going the extra miles to provide excellent and create happiness and values to stakeholders. A strong candidate should possess the following:

• Minimally Diploma in Business Administration or minimally 3 years' working experience as receptionist.
• Proficient in Microsoft Office Suite.
• Prior shared services experience in a commodity trading environment preferred.
• At ease with working in a multicultural environment and ability to interact effectively with individuals of all levels in the organization.
• Effective team player with strong stakeholder management skills.
• Highly motivated and organized individuals who exhibit strong integrity, work ethics and ability to perform under pressure.
• Strong analytical, communication, and negotiation skills.

Salary will be commensurate with qualifications & experience. Only shortlisted candidates will be notified, typically within 2 weeks from the closing date of the posting.