Receptionist (Chinese Speaking)

Sodexo Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading facilities management company in Singapore is seeking a Mandarin-speaking Front Desk Receptionist to lead front desk services. The candidate will manage communications, provide excellent guest reception, and ensure a professional environment. Responsibilities include coordinating travel arrangements and overseeing meeting room setups. Ideal for those who are mature, proactive, and comfortable in a professional setting. This role promises a dynamic work environment with high standards of service delivery.

Qualifications

• Mature and proactive individual with strong communication skills.
• Ability to manage front desk operations effectively.
• Experience in customer service or related fields.

Responsibilities

• Operate the switchboard efficiently and manage communications.
• Provide professional guest reception services.
• Manage meeting room bookings and ensure cleanliness.

Skills

Mandarin speaking

Professional guest reception

Communication management

Job description

Job Summary: ** Mandarin speaking, able to read and write to effectively communicate with clients.
We are seeking a mature and proactive Front Desk Receptionist to lead and manage front desk services and the front desk team for a Chinese MNC. The ideal candidate will take ownership in aligning service delivery with Facilities Management (FM) goals, ensuring full compliance with company policies, and maintaining a high standard of professionalism in all front desk operations.

Key Responsibilities:

• Operate the switchboard efficiently and manage all incoming communications.
• Update and maintain the monthly telephone directory and staff list, incorporating new joiners weekly.
• Provide professional guest reception services, ensuring timely welcome arrangements and coordinating tea service to maintain excellent hospitality standards.
• Manage meeting room bookings, conduct daily inspections, ensure a clean and professional environment, and oversee setup of meeting room facilities as per user requirements.
• Serve as the main coordinator for employee business travel arrangements, including flight and hotel bookings, and travel insurance documentation. Adhere strictly to updated travel policies and approval, operational, and financial review procedures.
• Support international business travelers visiting the Singapore office by managing access permissions and verifying travel documentation in compliance with company policies.
• Provide additional front desk support services as directed by the Hub Lead.
• Coordinate and facilitate soft service requests and resource allocations as needed.
• Manage company pool car bookings.
• Provide backup support for mailroom services when required.
• Update and maintain nameplate information upon request.
• Oversee stationery requests and inventory management.
• Perform other related duties as assigned.