Receptionist / admin

FRENCH TOAST LANGUAGE CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A language center in Singapore is seeking a receptionist cum admin who is customer-oriented and attentive to detail. Responsibilities include welcoming students, managing inquiries, resolving issues, and ensuring smooth daily operations. The ideal candidate has prior experience in customer service or education, strong presentation skills, and is proficient with Office and email. If you are dynamic and reliable, this role might be for you.

Qualifications

• 1st experience as in customer service, sales or receptionist, preferably in education, tuition or school.
• Good presentation and customer-oriented.
• Dynamic, self-driven, professional and reliable.

Responsibilities

• Welcome students/clients.
• Handle clients inquiries (walk-in, phone, email).
• Resolve issues and escalate as necessary.
• Ensure daily operations including payments and registrations.
• Tidy-up classrooms between lessons.

Skills

Customer service

Communication skills

Attention to detail

Self-driven

Tools

Microsoft Office

Email

Job description

We are looking for a receptionist cum admin. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.

Role

• Welcome students/clients
• Handle clients inquiries (walk-in, phone, email...)
• Resolve issues and escal… (claims, schedule conflicts, last minute cancellations)
• Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
• Tidy-up classrooms between lessons
• Working hours: Tue to Fri 10.30am-7.30pm + Sat 9am-5pm

Requirements

• 1st experience as in customer service, sales or receptionist, preferably in education, tuition or school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email