Receptionist

INFO-TECH SYSTEMS LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local academy is seeking a friendly and organized Receptionist to serve as the first point of contact. This role is crucial in creating a welcoming environment for learners and visitors while handling various administrative tasks. Responsibilities include greeting visitors, managing communications, and supporting office operations. The ideal candidate should have a minimum ITE NiTec qualification, prior experience in a similar role, and strong communication skills.

Qualifications

• Prior experience in a receptionist, front desk, or administrative role is preferred.
• Experience in an education, training, or academy environment is an advantage.
• Professional appearance and positive attitude are essential.

Responsibilities

• Greet learners and visitors in a warm and professional manner.
• Handle walk-in enquiries, phone calls, emails, and messages promptly and politely.
• Assist with learner registration by referring to relevant sales staff on site.

Skills

Strong communication skills

Interpersonal skills

Multitasking

Education

Minimum ITE NiTec or equivalent qualification

Tools

Basic office systems (email, spreadsheets)

Job description

Job Summary

We are looking for a friendly, organised, and reliable Receptionist to be the first point of contact at our academy office. This role plays a key part in creating a welcoming environment for learners and visitors, while supporting daily administrative and operational tasks.

Key Responsibilities

Front Desk & Customer Service

• Greet learners and visitors in a warm and professional manner
• Handle walk‑in enquiries, phone calls, emails, and messages promptly and politely
• Provide accurate information about classes, schedules and academy policies
• Manage visitor logs and maintain a tidy reception area

Administrative Support

• Assist with learner walk‑ins’ registration by referring to relevant sales staff on site
• Maintain and update learner records, attendance lists, and class schedules
• Provide administrative support to trainers on‑site (if required) for handing out assessment record forms etc.

Coordination & Communication

• Liaise with trainers and internal teams on class arrangements and daily operations
• Communicate schedule changes or announcements to learners when required
• Assist with basic reporting and documentation

General Office Duties

• Manage office pantry supplies and coordinate replenishment
• Handle mail, deliveries, and courier arrangements for pantry stock, lunch for learners etc
• Support ad‑hoc administrative tasks assigned by the academy management team

Requirements & Qualifications

• Minimum ITE NiTec or equivalent qualification
• Prior experience in a receptionist, front desk, or administrative role is preferred
• Experience in an education, training, or academy environment is an advantage
• Strong communication and interpersonal skills
• Comfortable using basic office systems (email, spreadsheets, scheduling tools)
• Well‑organized, detail‑oriented, and able to multitask Professional appearance and positive attitude