Ramp Agent(Ground Handling) - Airport

Universal Singapore Airport Services Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading airport service provider in Singapore is seeking a Ramp Agent to manage aircraft movements and provide exceptional service. Responsibilities include guiding aircraft, assisting passengers, and operating essential equipment. Candidates should possess tertiary education and relevant skills. The role involves working in various conditions with 24/7 operations. Join the exciting world of aviation and advance your career today!

Qualifications

• Prior ramp handling experience is advantageous.
• Valid Driver License (Class 3 & 4 preferred).
• Ability to lift 20-25 kg.
• Comfortable in high-stress environments.

Responsibilities

• Guide aircraft arrivals/departures and parking.
• Operate Ground Power Units and essential equipment.
• Assist passengers and crew with baggage handling.
• Maintain cleanliness of ground vehicles.

Skills

Customer service

Teamwork

Flexibility

Education

Tertiary education or above

Tools

MS Office (Excel/Word)

Job description

Overview

Are you ready to embark on an exciting career where you'll be at the forefront of aircraft operations? As a Ramp Agent, you'll play a vital role in ensuring smooth aircraft movements and providing top‑notch service to our valued customers.

Responsibilities

• Welcome aircraft upon arrival and departure, guiding pilots to designated unloading areas and towing/parking aircraft to assigned locations.
• Offer lavatory and water services upon request, ensuring passenger comfort and satisfaction.
• Skillfully operate Ground Power Units (GPU) and other essential equipment like baggage tractors and passenger steps.
• Assist passengers and crew with baggage and cargo handling as required.
• Deliver exceptional customer service, going above and beyond to meet customer needs.
• Maintain the cleanliness and functionality of ground vehicles and service equipment.
• Occasionally support mechanics and maintenance teams with tasks.
• Adapt to changing workload and operational demands with flexibility and professionalism.

Qualifications

• Possess tertiary education or above, with prior ramp handling experience considered advantageous.
• Hold a valid Driver License (Class 3 & 4 preferred).
• Proficient in MS Office (Excel/Word) at a basic level.
• Experience with significant internal and external customer interaction.
• Capable of performing physically demanding tasks, including lifting up to 20‑25 kg.
• Comfortable working in high‑stress environments while maintaining a professional demeanor.
• Demonstrate strong teamwork skills, loyalty, and adaptability to change.
• Willingness to work indoors and outdoors in varying temperatures and conditions.
• Availability for 24/7 operations with potential overtime requirements.

Conclusion

Join our dynamic team and be part of an industry‑leading organization. As a Ramp Agent, you'll experience the thrill of aviation firsthand while delivering exceptional service every day. Apply now and take your career to new heights.