PT Weekend Administrator (Tengah/Dakota)

PLAYFACTO SCHOOL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

An education enrichment provider in Singapore is seeking a Weekend Enrichment Administrator to ensure seamless customer communication and support. The ideal candidate is proficient in English and Mandarin, enjoys working with children, and has strong organizational skills. Duties include managing customer inquiries, handling payments, and organizing events. Weekend availability is required.

Qualifications

• Proficient in spoken and written English and Mandarin.
• Enjoy working with children in a child-focused environment.
• Prior experience in customer service or administration is preferred.

Responsibilities

• Attend to all customer enquiries with professionalism and efficiency.
• Manage payment collection, invoicing, and fee tracking for enrichment programmes.
• Organise logistics for local and national competitions.

Skills

Customer service

Organisational skills

Bilingual in English and Mandarin

Job description

We are expanding!

Join PlayFACTO School as a Weekend Enrichment Adminstrator, where you’ll play a crucial role in ensuring seamless communication and support for our customers. If you have a passion for delivering excellent service and possess strong organisational skills, we’d love to hear from you!

Job Description

• Attend to all customer enquiries with professionalism and efficiency
• Promptly disseminate accurate information regarding our programmes and services
• Disseminate information promptly to internal stakeholders to ensure smooth operations
• Develop a strong understanding of our offerings to provide clear and helpful guidance
• Support administrative tasks and ensure smooth operations within the department and centre
• Manage payment collection, invoicing, and fee tracking for enrichment programmes
• Maintain accurate records of student enrolment, payments, and outstanding fees
• Organise logistics for local and national competitions with the internal department
• Uphold a high standard of customer satisfaction through excellent communication and service

Job Requirements

• Able to commit on weekends (Saturday & Sunday, 6 hours)
• Proficient in spoken and written English and Mandarin (required to liaise with Chinese Enrichment stakeholders and parents)
• Enjoy working with children and in a child-focused environment
• Prior experience in customer service or administration is preferred
• Strong organisational and administrative skills, with attention to detail
• Able to multitask and prioritise effectively in a fast-paced setting
• Proactive, dependable, and confident in handling parent interactions and resolving issues

If you have what it takes to excel in this role, we’d love for you to be part of our team!