Projects & Operations Lead — HR, Billing & Escalations

PRIMESTAFF MANAGEMENT SERVICES PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for an experienced individual to manage RFQs and HR-related functions. The role requires a minimum of three years of related experience and a Diploma qualification. Responsibilities include liaising with divisions, managing complaints and annual leave, and facilitating billing processes. Candidates should have experience in managing outsourced projects and leading a team. Competitive remuneration is provided.

Qualifications

• Minimum of three years of related experience required.
• Experience in managing a team is preferred.
• Strong ability in managing HR-related functions.

Responsibilities

• Work with Divisions on RFQ management.
• Manage annual and medical leave.
• Resolve complaints timely and effectively.
• Process escalations and ensure resolutions.
• Implement disciplinary measures as needed.
• Facilitate billing and address queries.

Skills

Management of outsourced projects

Team Management

Complaint resolution

HR functions management

Education

Diploma qualification

Job description

A recruitment agency in Singapore is looking for an experienced individual to manage RFQs and HR-related functions. The role requires a minimum of three years of related experience and a Diploma qualification. Responsibilities include liaising with divisions, managing complaints and annual leave, and facilitating billing processes. Candidates should have experience in managing outsourced projects and leading a team. Competitive remuneration is provided.