Role De ion: Project / Programme Manager
As a Project Manager or Programme Manager, you will be responsible for leading the planning, execution, and successful delivery of multiple projects or entire programs within the organization. Your role involves overseeing all aspects of project and program management, from setting goals and defining objectives to managing resources, timelines, and budgets. You will work closely with cross-functional teams, stakeholders, and clients to ensure that projects and programs align with organizational strategies and deliver value to the business.
A Project Manager typically focuses on managing a single project from start to finish, ensuring that it is completed on time, within scope, and within budget. On the other hand, a Programme Manager oversees multiple related projects, ensuring they are coordinated effectively to achieve broader organizational objectives. You will be accountable for managing risks, solving problems, and making key decisions to keep projects and programs on track.
In both roles, you will lead a team, coordinate resources, monitor project or program performance, and ensure that stakeholders are kept informed throughout the lifecycle. Strong leadership, communication, and organizational skills are essential, as well as the ability to manage complex timelines, multiple priorities, and changing business needs.
Qualifications
- Educational Background:
- Bachelor's degree in Business Administration, Project Management, Engineering, Operations Management, or a related field.
- A Master's degree or Project Management Professional (PMP) certification is often preferred for Programme Manager roles, though it can be beneficial for Project Managers as well.
- Other certifications like PRINCE2, Agile Certified Practitioner (PMI-ACP), or Scrum Master certifications are highly valuable.
- Project/Program Management Experience:
- Proven experience in managing projects or programs, with a track record of successfully delivering on-time and within budget.
- Familiarity with managing large-scale, cross-functional, or complex projects/programs with multiple stakeholders.
- In-depth knowledge of project management methodologies, including Agile, Waterfall, Scrum, and Lean.
- Ability to define, plan, and manage the delivery of projects/programs from initiation through completion.
- Leadership & Team Management:
- Strong leadership and management skills to lead project teams, assign tasks, and motivate team members to achieve project goals.
- Ability to delegate tasks effectively, ensuring team members have the support and resources they need to succeed.
- Experience in mentoring and coaching junior team members or project coordinators.
- Stakeholder Management:
- Excellent communication skills to engage with stakeholders, including senior management, clients, vendors, and internal teams.
- Ability to understand and manage stakeholder expectations, ensuring alignment with business goals and timely delivery of results.
- Regularly update stakeholders on project/program progress, risks, and issues, and manage stakeholder communications effectively.
- Risk Management & Problem Solving:
- Strong skills in identifying risks, evaluating their impact, and developing mitigation strategies to ensure the project/program stays on track.
- Ability to anticipate challenges and proactively manage issues that may arise during the project lifecycle.
- Experience in troubleshooting and resolving conflicts or bottlenecks that may delay project progress.
- Time Management & Scheduling:
- Expertise in creating and managing project schedules, using tools like Microsoft Project, Asana, Trello, or Jira.
- Ability to define realistic milestones and deadlines, and track progress against timelines.
- Experience in balancing competing deadlines, resources, and priorities across multiple projects or programs.
- Financial & Budget Management:
- Experience with budget management, including developing project budgets, tracking expenditures, and ensuring projects/programs are delivered within financial constraints.
- Ability to manage project financials, including cost forecasting, resource allocation, and ensuring that the project is delivered within budget.
- Ability to report on financial performance, including progress tracking, forecasting, and final financial outcomes.
- Quality Assurance & Standards Compliance:
- Knowledge of quality management practices and the ability to ensure that projects and programs meet quality standards and organizational requirements.
- Ability to implement quality control processes to track progress and ensure that deliverables meet client expectations and business goals.
- Communication & Reporting:
- Exceptional written and verbal communication skills, with the ability to produce clear and concise project reports, status updates, and presentations for senior management and stakeholders.
- Ability to prepare comprehensive project documentation, including project charters, scope statements, and project plans.
- Ability to deliver regular project/program reviews and manage project documentation throughout the project lifecycle.
- Tools & Technology Proficiency:
- Proficiency in using project management software such as Microsoft Project, Asana, Smartsheet, Jira, or Basecamp.
- Experience with collaboration tools (e.g., Microsoft Teams, Slack) and cloud-based platforms for managing project documentation, communication, and file sharing.
- Familiarity with data analysis and reporting tools (e.g., Power BI, Tableau) for performance tracking and decision-making.
- Strategic Thinking & Business Acumen:
- Ability to align projects/programs with the strategic goals of the organization and ensure that each project contributes to broader business objectives.
- Strong business acumen to understand how project/program outcomes affect the overall success of the company and its stakeholders.
- Ability to think long-term and anticipate the potential impact of project/program results on the business.
- Adaptability & Flexibility:
- Ability to adapt to changing business needs and pivot projects to meet new challenges.
- Willingness to adjust project plans based on feedback, lessons learned, or new strategic direction.
- Resilience and flexibility to manage evolving project requirements, scope changes, and stakeholder needs.