Company Description
Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together with us at www.synapxe.sg
Position Overview
The Project Manager with the guidance and support from the project/deputy director, will be responsible for delivering the assigned deployment work on time with good quality. Candidate will lead the teams in confirming and/or customizing the deployment strategy with the key users, and the planning and execution of various deployment plans towards achieving the project goals.
Role & Responsibilities
- Manage and execute multiple deployment tracks in areas such as Go-Live Readiness Assessment (GLRA), Full Dress Rehearsal, Cutover and Command Centre, responsible for the monitoring and execution, ensuring successful completion
- Determine project goals to ensure the project supports business objectives and strategies
- Develop project plans which include requirements, scope, deliverables, resources, budget, and schedules
- Work with the key stakeholders and management team to refine the deployment strategy and processes to meet users' expectations
- Plan, hire, and optimise manpower resources to support the project
- Advise and guide the project teams to work out the key milestones agreed by users according to the go live schedule
- Define the expectations for periodic and milestone reviews including status reports, project issue & risk identification, mitigation/actions etc to ensure successful project implementation
- Conduct regular reviews of project status to ensure project progress as planned and detect any risks in schedule slippage or scope creep early, and provide guidance for mitigations/prevention
- Guide team in complex problem resolution and develop corrective actions
- Oversee and ensure all the project deliverables are delivered in accordance to the agreed scope, budget, timeline while meeting the quality objectives
- Develop and maintain a trusted and strong relationship with key stakeholders, especially project sponsors, and manage their expectations and gain agreement to achieve win-win outcome for all parties
- Guide and support team in resolving stakeholder's escalations and make sound trade-off decisions without compromising quality and project objectives
- Manage and escalation key issues to the management team or stakeholders for immediate attention
Requirements
- Bachelor's Degree in Computer Science, Information Systems, or equivalent
- At least 7 years' experience in developing, implementing and maintaining IT systems
- Possess excellent leadership skills with experience in managing large and complex projects across multiple cross functional teams.
- Possess good understanding of the technologies/product used for the implementation of the key healthcare IT systems and have a general understanding of the healthcare key functions and workflows within various care settings
- Good and influential communication skills and capable of managing internal and external key stakeholders to achieve the intended purpose
- Able to cope with changes and pressures positively and stay on course to achieve the set goals
- Think outside the box and push boundaries to strive for continuous process improvement
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