Project Manager

SMARTOSC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading e-commerce agency in Singapore is seeking an experienced Project Manager to oversee project lifecycles, manage stakeholder expectations, and ensure compliance with industry standards. The ideal candidate will have over 5 years of experience in software project management within banking or fintech, strong negotiation skills, and the ability to work under pressure. This role offers a competitive salary package and opportunities for professional growth.

Benefits

Attractive salary package

Performance review twice a year

Work in an international environment

Qualifications

• Minimum 5 years managing software projects, preferably in banking/fintech.
• Hands-on experience with digital banking platforms like Backbase.
• Solid grasp of SDLC and change management.

Responsibilities

• Manage full project lifecycle including scope, schedule, and budget.
• Act as primary contact with clients and manage expectations.
• Support offshore team with backlog prioritization and process coaching.

Skills

Project Management

Agile/Scrum methodologies

Risk management

Negotiation skills

Communication skills

Education

Bachelor’s degree in Computer Science or Information Systems

PMP® or PRINCE2® certification

Tools

Backbase

Temenos Infinity

Mambu

AWS

Azure

Job description

1. RESPONSIBILITY

Project Management & Governance

• Own and manage the full project lifecycle: scope, schedule, and budget.
• Develop and maintain the master project plan, including WBS, key milestones, and deliverables.
• Facilitate meetings with both offshore and client teams.
• Proactively manage risks, dependencies, and change requests to maintain control over timelines and budget.

Client & Stakeholder Management

• Act as the primary on-site contact with clients, working daily from the client’s office.
• Provide regular updates and reporting to clients and internal senior stakeholders.
• Manage clients' expectations across departments and seniority levels; resolve escalations swiftly.
• Gather feedback, negotiate priorities, and align roadmap changes as needed.
• Identify early signals for upsell and cross-sell opportunities in partnership with SmartOSC’s account team.

Team Coordination & Process Enablement

• Apply Agile, Scrum, or Hybrid delivery models depending on project needs.
• Support the offshore team with backlog prioritization, resource planning, and process coaching.
• Compliance & Security
• Ensure adherence to SmartOSC, The Client, and Monetary Authority of Singapore (MAS) compliance, security, and governance policies throughout the project.

2. REQUIREMENTS

Experience

• Minimum 5 years managing software projects; experience in banking/fintech.
• Hands‑on experience with Backbase or similar digital banking platforms (Temenos Infinity, Mambu, etc.) is highly preferred.
• Knowledge & Skills
  Solid grasp of SDLC, Agile/Scrum, DevOps, and change/risk management.
• Understanding of core‑banking, payments, security (OAuth2, OpenID Connect), and cloud (AWS/Azure).
• Excellent negotiation, communication, and presentation skills.
• Ability to interpret technical documents, ask the right questions, and relay clear requirements to the Offshore development team.

Education & Certifications

• Bachelor’s degree in Computer Science, Information Systems, or equivalent.
• PMP®, PRINCE2®, or CSM® certification is a strong advantage.

Personal Attributes

• Willing to work full‑time on‑site in Singapore
• Cross‑cultural competence, “make‑it‑happen” attitude, and ability to thrive under pressure.

3. BENEFITS

What will you get?

• Work in an international environment with teams located in 7 countries.
• Take part in SmartOSC's rigorous Business Events calendar of over 10 events annually, including our internationally recognized flagship event Meet Magento Asia.
• The deep insight of E-commerce, digital banking and enterprise-level retailers in various countries: Singapore, Thailand, the US, UK, Australia.

At SmartOSC, we offer the bests to your values:

• Attractive salary package: SGD 9,000 – SGD 12,000 SGD / month.
• Performance review twice a year.
• Working in One of the largest Ecommerce Agencies in South East Asia– Professional English environment.

4. TO APPLY

Please submit your CV to [e-mail] with the following information:

• Job Application Letter with “Project Manager - Singapore” in the subject line.
• Updated CV in English, including your contact e-mail, phone number and salary expectations.