Project Coordinator

YOUYI TECHNOLOGY PTE. LTD.; Singapore; Hybrid; SGD 40,000 - 60,000; Full time

Job summary

A leading technology firm in Singapore seeks a candidate to prepare monthly reports, support users of the mobile application, and assist in functional testing. This role requires strong communication skills, familiarity with mobile applications, and the ability to manage multiple tasks. The candidate should also be proficient in MS Office. This is a 1-year contract position with some flexibility for working from home or at client sites.

Qualifications

• Strong communication and writing skills are essential.
• Familiarity with mobile applications will be beneficial.
• Ability to work independently and manage multiple tasks is required.
• Basic understanding of testing processes and documentation is desirable.
• Proficiency in MS Office or equivalent tools is needed.

Responsibilities

• Prepare and deliver monthly reports summarizing app reviews and user feedback.
• Respond to queries related to the mobile application promptly.
• Participate in functional testing to ensure the application is working as expected.
• Prepare and maintain user guides and support documentation.
• Resolve issues with minimal guidance.

Skills

Strong communication and writing skills

Familiarity with mobile applications

Ability to work independently

Basic understanding of testing processes

Proficiency in MS Office

Job description

Key Responsibilities

• Reporting – Prepare and deliver monthly reports summarizing app reviews, user feedback trends, and key insights.
• User Support – Respond to queries related to the mobile application promptly and accurately. Escalate technical issues to relevant teams when necessary.
• Assist in Testing – Participate in functional testing to ensure that the application is working as expected.
• Documentation – Prepare and maintain user guides and support documentation regarding the project.
• Problem-Solving – Demonstrate the ability to think on the spot and resolve issues with minimal guidance.

Requirements

• Strong communication and writing skills.
• Familiarity with mobile applications.
• Ability to work independently and manage multiple tasks.
• Basic understanding of testing processes and documentation.
• Proficiency in MS Office or equivalent tools for reporting.
• Flexibility, WFH/Office at sometimes at customer site (if required).
• 1-year contract.