Programme Manager (Community Engagement)

TASEK ACADEMY AND SOCIAL SERVICES LIMITED; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A community service organization in Singapore seeks a Programme Manager for Community Engagement to lead outreach and programme delivery initiatives. This role involves developing strategies, coordinating activities, and building partnerships with the community. Candidates should possess a relevant bachelor’s degree and at least 2 years of experience in community engagement or programme management, with strong communication and engagement skills. Flexibility to work weekends is required. Join us in making a positive impact in the community.

Qualifications

• Minimum 2 years’ experience in community engagement, outreach, or programme management.
• Proven ability to work with diverse stakeholders, including vulnerable groups.
• Experience in volunteer management and event coordination.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Develop and implement outreach strategies for various programmes.
• Plan and oversee delivery of activities across community initiatives.
• Build relationships with residents, volunteers, and partners.
• Collaborate on joint initiatives and sponsorships.
• Support volunteers for quality programme delivery.
• Document impact stories and prepare publicity materials.
• Track metrics and prepare reports for stakeholders.
• Ensure programmes are inclusive and responsive to community needs.

Skills

Engagement skills with various age groups

Public speaking

Storytelling

Advocacy work

Communication skills

Facilitation skills

Relationship-building

Data management

Education

Bachelor’s degree in social work or related field

Job description

Role Overview

The Programme Manager (Community Engagement) leads Tasek’s efforts to build strong, meaningful connections across its community-facing initiatives. This role oversees outreach, partnership building, and programme delivery for:

• The Beacon – a vibrant and inclusive community hub offering outreach programmes, skills workshops, and collaborative initiatives to strengthen community bonds.

• Youth Hub – a drop-in centre offering a safe, engaging environment for young people to participate in positive activities, develop life skills, and build supportive relationships.

• Beacon of Life (BOL) – an ex-inmate peer support group providing mentorship, circles of support, and life skills development to facilitate successful reintegration.

Working closely with programme, mentoring & casework, and volunteer management teams, the Programme Manager ensures that engagement strategies are responsive to needs, collaborative in approach, and impactful in outcomes.

Key Responsibilities

• Develop and implement outreach strategies to raise awareness of The Beacon, Beacon of Life (BOL), and Youth Hub programmes.
• Plan, coordinate, and oversee the delivery of activities, workshops, and events across all three initiatives.
• Build and maintain strong relationships with residents, volunteers, partners, and community organisations.
• Collaborate with partners for joint initiatives, sponsorships, and shared resources.
• Support volunteers and partners to ensure quality programme delivery.
• Work with colleagues to document impact stories, prepare publicity materials, and advocate for community strengths, youth potential, and second chances.
• Track outreach metrics, programme participation, and participant progress, and prepare periodic reports for stakeholders.
• Ensure programmes are inclusive, relevant, and responsive to evolving community needs.

Core Competencies

• Strong engagement skills with various age groups.
• Comfortable with public speaking, storytelling and advocacy work.
• Strong communication, facilitation, and relationship-building skills.
• Competent in data management to track programme success rate metrics.

Qualifications & Other Requirements

• Bachelor’s degree in social work, community development, youth work, or related field (or equivalent experience).
• Minimum 2 years’ experience in community engagement, outreach, or programme management.
• Proven ability to work with diverse stakeholders, including vulnerable groups.
• Experience in volunteer management and event coordination.
• Flexibility to work evenings and weekends in line with programme needs.
• Preferably with experience in the social sector, particularly with at-risk youth, ex-inmates, or socially disadvantaged communities.
• Familiarity with strengths-based and community development approaches.