Programme Management Executive Operations Regulatory Compliance

SCCCI; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading educational institution in Singapore is seeking a Programme Management Executive to manage the end-to-end learner journey for various programmes. Key responsibilities include overseeing course portfolios, grant administration, maintaining learner records, and supporting Adult Educators. The ideal candidate holds a diploma, has at least 2 years of relevant experience, and is bilingual in English and Chinese. Proficiency in Microsoft Office tools is necessary. This position offers an engaging work environment focused on operational efficiency.

Qualifications

• Minimum 2 years of relevant experience in the PEI or Adult Training sector.
• Sound knowledge of CPE and SSG policies.
• Ability to communicate effectively with diverse stakeholders.

Responsibilities

• Manage the learner journey for WSQ and non-WSQ programmes.
• Process and verify grant applications.
• Maintain learner records and course tracking reports.
• Provide administrative support to Adult Educators.
• Liaise with ELS department on exam scheduling.

Skills

Bilingual in English and Chinese

Detail-oriented

Strong problem-solving skills

Strong interpersonal abilities

Time management skills

Self-motivated

Adaptable

Education

Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Programme Management Executive (Operations & Regulatory Compliance) – SCCCI, Singapore

Key Responsibilities

• Programme Administration
  • Manage the end-to-end learner journey for both WSQ and non-WSQ programmes
  • Oversee assigned course portfolios, comprising both individual and corporate enrolments
  • Support the administrative coordination for inbound and outbound training programmes
  • Prepare course materials and conduct orientation sessions for new intakes
  • Work closely with the Sales team to facilitate the enrolment process
  • Set up programme information in the Student Management System (AIMS) and Training Partner Gateway (TPG) to ensure smooth and timely intake commencement
• Grant Administration
  • Process and verify grant applications in accordance with the funding criteria set by relevant government agencies
  • Monitor the status of approved grants and perform timely follow-ups or interventions when needed
• Data Management & Reporting
  • Ensure accurate and timely updates in AIMS
  • Maintain learner records and course tracking reports, including enrolment, deferment, withdrawal, graduation, and funding statuses
  • Track learner evaluation surveys and compile reports for management review and necessary follow-up action
• Adult Educator Support
  • Provide administrative support to Adult Educators to ensure smooth class operations
• Examination Coordination
  • Liaise with the Enterprise & Learning Solutions (ELS) department on exam scheduling and administration
  • Validate examination results according to internal protocols before official release
• Other Duties
  • Contribute ideas and suggestions to improve operational processes and efficiency
  • Support Manager/HOD in any other assigned duties

Requirements & Qualifications

• Diploma or equivalent in any discipline
• Minimum 2 years of relevant experience, preferably in the Private Education Institution (PEI) or Adult Training & Education sector
• Sound knowledge of Committee for Private Education (CPE) and SkillsFuture Singapore (SSG) policies and regulations
• Bilingual in English and Chinese to effectively communicate with a diverse group of stakeholders
• Detail-oriented with strong problem-solving and time management skills
• Strong interpersonal and communication abilities for effective stakeholder engagement
• Self-motivated, adaptable, able to work independently and collaboratively in a fast-paced environment
• Proficient in Microsoft Word, Excel, and PowerPoint