Programme Executive (1-year contract), GEO

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Singapore seeks an experienced Programme Manager to oversee outbound student programs. The role involves managing operations, leading recruitment efforts, and liaising with partner universities. Candidates should hold a relevant degree and possess strong skills in event planning, problem-solving, and communication. Offering competitive compensation and professional development opportunities, this role is ideal for a self-starter passionate about global education.

Benefits

Competitive compensation

Professional development opportunities

Qualifications

• Degree holder, preferably with programme delivery experience.
• Experience in running student programmes at the university level.
• Strong communication skills, both written and spoken.

Responsibilities

• Manage end-to-end operations of outbound programmes.
• Lead student recruitment and engagement efforts.
• Serve as a key liaison with partner universities.

Skills

Event planning/management experience

Cross-cultural communication

Problem-solving skills

Microsoft Power Automate

Microsoft Power BI

Canva and CapCut proficiency

Strong analytical skills

Team player

Education

Degree holder

Tools

Microsoft Power BI

Microsoft Power Automate

Canva

CapCut

Job description

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Global Education and Opportunities (GEO).
• Programme Management & Student Engagement
  • Manage the end-to-end operations of outbound programmes, including summer/winter SSPs, summer exchanges, and other faculty-led short-term overseas programmes.
  • Lead student recruitment efforts for all outbound programmes by planning and executing outreach campaigns, info sessions, digital communications, and briefing sessions.
  • Act as a primary point of contact for prospective and participating students, providing timely support and guidance from application to completion.
  • Organise and deliver pre-departure briefings, orientation sessions, and student engagement activities (e.g. talks, workshops, cultural briefings).
  • Ensure high-quality student experience and learning outcomes through effective communication, issue resolution, and relationship‑building.
• Partner University Liaison & Stakeholder Coordination
  • Serve as the key liaison with partner universities across ASEAN, Asia, and beyond, managing day‑to‑day communications and coordination for all outbound programmes.
  • Facilitate the nomination, application, and selection process in collaboration with overseas institutions and internal departments.
  • Maintain strong working relationships with institutional partners to ensure continued collaboration, programme alignment, and student support.
  • Coordinate with external stakeholders such as vendors, industry partners, and funders to deliver meaningful student experiences and ensure compliance with standards and requirements.
  • Support the procurement process by evaluating vendors, preparing documentation, and managing contracts and service delivery.
• General & Ad Hoc Responsibilities
  • Support the implementation of inbound programmes when needed, including logistics, event planning, and coordination with SMU faculty and partners.
  • Contribute to special projects and new programme pilots as assigned.
• Any other duties as assigned.

QUALIFICATIONS

• Degree holder, preferably with programme delivery and event planning/management experience.
• Familiarity with operations in global education, including cross‑border programme administration, student engagement, and international collaboration.
• Experience in running student programmes at the university level and/or managing cross‑cultural student events.
• Proficient in Microsoft Power Automate for workflow automation and digital forms/surveys, and skilled in using Power BI to develop dashboards and support data‑driven decision‑making.
• Comfortable using design and video editing tools such as Canva and CapCut to create engaging communication materials, event recaps, and student‑facing visuals.
• Driven self‑starter with strong analytical, critical thinking, and problem‑solving skills; able to identify opportunities for operational improvements and implement solutions independently.
• Strong team player who is resourceful, resilient, and thrives in a fast‑paced, results‑oriented, and ambiguous work environment.
• Good communication skills - both written and spoken - and confident in leading and engaging tertiary students of different nationalities.
• Meticulous and detail‑oriented, with a strong appreciation for thorough planning, accurate documentation, and process consistency.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University