Program Manager (Client Services)

ADOBE SYSTEMS PTE. LTD.; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading digital experience company is seeking an experienced Project Manager to oversee large service engagements implementing Adobe Experience Cloud solutions. You will manage cross-functional teams to deliver projects, ensure quality standards, and lead business consulting efforts. Ideal candidates should have over 10 years of project management experience, preferably in digital marketing, along with professional qualifications like PRINCE2 and hands-on expertise with tools like JIRA and Excel.

Benefits

Health insurance

Market-leading parental leave

Employee Stock Purchase Program

Global days off

Wellness fund

Qualifications

• 10+ years of experience as a project manager in digital marketing solutions.
• Outstanding attention to detail required.
• Experience with agile methodologies like SCRUM.
• Professional project management qualification preferred.

Responsibilities

• Manage cross-functional teams in delivering Adobe projects.
• Lead business consulting efforts to scope projects.
• Coordinate project estimation processes.
• Ensure projects meet quality standards.

Skills

Forecasting

Scrum

PRINCE2

Agile Methodologies

PMO

Attention to Detail

Digital Marketing

Time Management

Commercials

Education

Bachelor’s degree in Computer Science or related field

Tools

JIRA

Trello

Microsoft Project

Excel

Job description

Roles & Responsibilities

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity

Lead large services engagements to implement Adobe Experience Cloud solutions and maximise customers ROI in Adobe solutions.

What you’ll do

• Manage cross-functional teams in delivering Adobe projects from inception to completion, providing direction and prioritization to meet customer needs.
• Ensure the effective use of Adobe Consulting Methodology processes and procedures.
• Lead business consulting efforts to scope projects, identify, gather, and analyze requirements, and define key business drivers for effective solutions.
• Coordinate the project estimation process.
• Plan, monitor, and report on project execution.
• Manage project risks, issues, actions, and decisions.
• Handle project resourcing and commercials, including forecasting, time management, invoicing, and project P / L.
• Complete project communication plans for clients and partners, as well as internally within Adobe.
• Ensure projects meet quality standards.
• Actively participate in PMO practice development.
• Achieve a billable utilization goal.

What you need to succeed :

• Bachelor’s degree, preferably in Computer Science or a related field.
• 10+ years of experience as a project manager, delivering large enterprise-based Content Management or Digital Marketing solutions.
• Outstanding attention to detail.
• Ability to manage large single projects or multiple smaller projects concurrently.
• Professional project management qualification, such as PRINCE2, PMI or equivalent experience.
• Experience in delivering projects using agile methodologies like SCRUM.
• Proficiency in project delivery tools such as JIRA, Trello, etc.
• Skilled in using Microsoft Project and Excel for project management.
• Strong verbal, written, and presentation communication skills at all organizational levels.
• Strategic problem solver, capable of aligning day-to-day details with broader business objectives.
• Proven ability to facilitate executive-level discussions.
• Experience leading virtual internal teams to deliver findings and recommendations at an executive level.
• Willingness to travel regularly within South Asia.

Tell employers what skills you have

Forecasting

Scrum

PRINCE2

Agile Methodologies

PMO

Philanthropy

Corporate Social Responsibility

Employee Benefits

Attention to Detail

Digital Marketing

Resourcing

Time Management

Project Estimation

Trello

Commercials

Health Insurance