Program Delivery Specialist - Innovation & Learning Center

McKinsey & Company; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global management consulting firm is seeking a qualified candidate for its Singapore office, focusing on digital operations and workshop facilitation within the Innovation & Learning Center team. The ideal candidate has a Bachelor’s degree in Engineering, 3+ years of relevant experience, and strong collaboration skills. This role involves developing innovative curricula and building relationships with industry partners, all while enhancing learning experiences for clients.

Benefits

Comprehensive benefits package

Competitive salary based on experience

Continuous learning opportunities

Qualifications

• 3+ years' experience planning, designing, and delivering in‑person workshops.
• Outstanding academic achievement with knowledge in operations and digital content.
• Strong relationship-building skills with clients and leadership.

Responsibilities

• Dive deep into digital operations and technological solutions.
• Run processes and equipment, facilitate workshops on the ILC shop floor.
• Prepare and deliver workshops in collaboration with consultants.

Skills

Collaboration

Problem solving

Project management

Communication

Education

Bachelor’s degree in Engineering or a related field

Job description

Driving lasting impact and building long‑term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have :

• Continuous learning : Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast‑paced learning experience, owning your journey.
• A voice that matters : From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community : With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World‑class benefits : On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well‑being for you and your family.

You will be based in our Singapore office as part of the Innovation & Learning Center (ILC) team.

The ILC Singapore is a cutting‑edge facility that showcases the future of digital manufacturing and design (Industry 4.0). It features a fully functioning production line that integrates advanced digital solutions, offering hands‑on training in lean and digital capabilities to drive bottom‑line impact.

Responsibilities

In this role, you will dive deep into digital operations, exploring technological solutions for manufacturing, supply chain, procurement, product development, and more. You will go beyond buzzwords to focus on how digital and analytics create real value for companies in their unique contexts. As part of your responsibilities, you will run processes and equipment, facilitate workshops on the ILC shop floor, and continuously improve the learning environment and curriculum.

You will play a key role in preparing and delivering workshops, collaborating with consultants to problem‑solve and develop innovative solutions for clients. By leveraging your creativity and expertise, you will help shape the ILC’s offerings, ensuring they deliver distinctive value. Additionally, you will support lean and digital workshops, from planning and implementation to coordination and delivery, while also contributing to the development of new, innovative curricula.

As part of your responsibilities, you will build and maintain relationships with industry and tech partners who support the ILC and collaborate with other McKinsey Solutions and Assets. You will also act as a thought partner to consultants, tailoring client experiences at the facility and utilizing the full suite of tools and assets to meet their needs. Through your proactive approach, you will help shape the future of the ILC, advancing its offerings for both client engagements and internal training initiatives.

Qualifications

• Bachelor’s degree in Engineering or a related field
• 3+ years’ experience, inclusive of planning, designing, and delivering in‑person workshops to clients and senior stakeholders
• Outstanding record of academic achievement, with functional knowledge or passion in operations, manufacturing, and / or digital content
• Strong collaboration and relationship‑building skills with people with clients and leadership
• Proven project management and problem‑solving abilities in a work setting and / or through extracurricular activities
• Excellent English communications skills, both written and verbal