Professional Services Engagement Manager, EMEA and APAC

NVIDIA; Remote; SGD 100,000 - 120,000; Full time

Job summary

A leading tech company in Singapore is looking for an experienced professional to enhance client relationships and deliver impactful pre-sales solutions. With over 8 years in the professional services sector, you'll collaborate with Sales teams to tailor innovative offerings that meet client needs. The ideal candidate should possess robust technical communication skills and an aptitude for proposal development. This is an excellent opportunity to influence project success and drive service growth within a dynamic team.

Qualifications

• 8+ years of experience in professional services in pre-sales, business development, or program management roles.
• Proven skills in building and encouraging client/Partner relationships.
• Excellent communication and presentation skills.

Responsibilities

• Collaborate with Sales teams and Solution Architects to understand client requirements.
• Serve as primary contact for pre-sales Partner/Client interactions.
• Lead development of pre-sales collateral, case studies, and reference materials.

Skills

Client relationship management

Technical communication

Proposal development

Project management principles

Education

Bachelor's degree in Business, Engineering, Computer Science, or related field

Tools

CRM tools

Sales engagement tools

Job description

What you’ll be doing :

You will be exposed to world‑changing projects impacting our daily lives in your role. You'll take part in making these projects a huge success!

Collaborate closely with Sales teams and Solution Architects to understand client requirements and craft innovative and effective professional services solutions.

Serve as a primary point of contact for pre‑sales Partner / Client interactions and develop and maintain strong client / Partner relationships, understanding their business needs and positioning our professional services as the ideal solution.

Demonstrate your technical background to optimally communicate sophisticated solutions and concepts to clients / Partners and participate in technical discussions to address client / Partner queries and ensure solutions meet technical requirements.

Assess potential opportunities and conduct initial scoping and analysis to resolve feasibility and alignment with our capabilities is key in this role.

Build persuasive and engaging plans for partners, showcasing the value and benefits of our PS offerings.

Lead the development of pre‑sales collateral, case studies, and reference materials demonstrating our capabilities, differentiators, and track record.

What we need to see :

Bachelor's degree in Business, Engineering, Computer Science, or related field roles (or equivalent experience).

8+ years of experience in professional services industry in pre‑sales, business development, or program management roles. Client / partner proven skills with a track record of building and encouraging client / Partner relationships.

Relevant technical background and the ability to translate technical concepts into Service business value.

Excellent communication and presentation skills.

Ability to identify client needs and propose tailored solutions.

Experience with proposal development and crafting persuasive cases.

Practical and innovative demeanor, passionate about achieving engagement targets and driving Service growth and solution enablement.

Ways to stand out from the crowd :

• Familiarity with project management / program management principles
• Proficiency in CRM and sales / engagement tools.
• Flexibility for occasional travel to client / partner sites.