Production Support Analyst IS-66815

INTELLIMATICZ PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A financial services company in Singapore is looking for a Production Support Analyst with over 10 years of experience. The role involves leading AML system enhancements, providing Level 3 support, and managing application infrastructure. Candidates should have strong Oracle SQL, Java/JavaScript skills, and experience with AML applications. The company offers a dynamic work environment focused on banking technical delivery.

Qualifications

• Experience leading design workshops and change delivery.
• Experience with AML applications (Fircosoft, Actimize).
• Background in Unix or Linux environments.

Responsibilities

• Lead AML systems enhancements and changes into production.
• Provide Level 3 support for AML systems.
• Coordinate application deployment activities in DevOps environment.

Skills

Written and verbal communication skills

Analytical ability

Oracle SQL and PL/SQL skills

Java/JavaScript knowledge

Vendor management skills

Tools

Bitbucket

Jenkins

Aldon

Control-M

Job description

Role: Production Support Analyst

Job Requisition Number: IS-66815

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities

• To lead and deliver with consistently good quality AML systems enhancements/changes into Production for BAU Production Issues
• To provide reliable and timely Level 3 investigative and fix-it supports for all AML systems
• To provide reliable leadership and support during System Integration Testing and UAT phases.
• To identify early and escalate critical delivery showstopper with proper context timely and to propose viable solutions or workarounds where possible
• AML system changes/production fixes Design, Development and Unit Testing
• Review and contribute to test planning for SIT and UAT
• Manage and work with vendor teams to successfully deliver enhancements for AML systems
• Manage and work with stakeholders during all phases of system changes delivery
• Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.
• Set up and maintain application Infrastructure in Unix, Windows and Oracle environment
• Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools
• Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise team’s competency level.

Key Requirements

• Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry
• Hands on experience in design and configurations/development work
• Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work
• Strong Oracle SQL and PL/SQL design and development skills
• Strong Java/ JavaScript knowledge
• System delivery Operational impact awareness
• Ability to understand SLA / KPI and deliver items within correct time space
• Ability to have vendor interaction and management skills
• Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background.

Technical Skills

Banking functional and technical delivery experience, Oracle SQL / PL-SQL, Java, Unix shell scripts, DevOps change process familiarity (Bitbucket, Jenkins.), Control-M, Aldon

Implementation experience on the following will be of advantage

• AML Application (e.g. Fircosoft, NR Detica, Actimize)

Please forward your resume in MS word format to [e-mail]