Principal Delivery Consultant - Strategic Transformation Program, ASEAN Professional Services

Amazon Web Services Singapore Private Limited; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading cloud services provider in Singapore is looking for a Senior Delivery Consultant to spearhead transformation programs. The role requires leading cross-functional teams to improve operational efficiency and enhance customer experience. Ideal candidates should have significant experience in managing complex projects, excellent communication skills, and a degree in a relevant field. Applicants are encouraged to apply even if they do not meet all preferred qualifications, as the company values diversity and unique experiences.

Benefits

Flexible work culture

Mentorship opportunities

Inclusive team culture

Qualifications

• Experience in leading large-scale transformation programs.
• Understanding of project management and risk management principles.
• Excellent communication and interpersonal skills for stakeholder collaboration.

Responsibilities

• Lead cross-functional teams in transformation initiatives.
• Develop and manage comprehensive program plans with timelines and resources.
• Build and maintain relationships with executive stakeholders.

Skills

Leadership

Analytical skills

Communication

Negotiation

Problem-solving

Education

Bachelor's degree in Business Administration or related field

Tools

Reporting tools

Job description

The Senior Delivery Consultant - Transformation Program plays a crucial role in driving strategic change and ensuring successful program execution. This individual will lead cross-functional teams, manage stakeholder expectations, and deliver tangible business value through the implementation of transformation initiatives.

The individual will :

• Spearhead large-scale strategic change initiatives and transformation programs
• Drive efforts to boost operational efficiency, elevate customer experience, and propel business growth
• Collaborate with executive team to align program objectives with company vision and priorities
• Develop comprehensive program plans outlining timelines, resources, risk mitigation, and communication
• Ensure initiatives align with organizational needs, regulations, and market dynamics

Key job responsibilities

Program Strategy and Planning

• Collaborate with executive stakeholders to define the strategic vision, objectives, and scope of transformation programs.
• Develop and manage comprehensive program plans, including timelines, resource allocation, risk mitigation strategies, and communication plans.
• Ensure alignment between program goals and organisational priorities, considering business needs, regulatory requirements, and market trends.

Program Execution and Delivery

• Lead cross-functional teams, ensuring effective collaboration, communication, and coordination across different departments and stakeholder groups.
• Oversee the execution of program initiatives, monitoring progress, and ensuring adherence to established timelines and budgets.
• Identify and address potential risks, issues, and dependencies that may impact program success.
• Implement robust change management processes to facilitate the smooth adoption of new processes, systems, or organisational structures.

Stakeholder Management and Communication

• Build and maintain strong relationships with executive leadership, program sponsors, and key stakeholders.
• Communicate program status, progress, and achievements to stakeholders through regular reporting and presentations.
• Facilitate effective decision-making by providing insights, analysis, and recommendations based on program data and industry best practices.
• Manage stakeholder expectations, address concerns, and resolve conflicts that may arise during program execution.

Continuous Improvement and Benefits Realisation

• Establish and monitor program success metrics, ensuring alignment with desired business outcomes and value creation.
• Conduct post-implementation reviews to assess program effectiveness, identify areas for improvement, and capture lessons learned.
• Collaborate with relevant teams to sustain program benefits and drive continuous improvement initiatives.

A day in the life

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing opportunities.

BASIC QUALIFICATIONS

• Experience in leading large-scale, complex transformation programs or strategic initiatives.
• Understanding of project management methodologies, risk management, and change management principles.
• Excellent communication, negotiation, and interpersonal skills to effectively collaborate with diverse stakeholders.
• Analytical and problem-solving abilities to identify and address complex challenges; Proficiency in reporting tools.
• Leadership and team management skills to motivate and guide cross-functional teams.

PREFERRED QUALIFICATIONS

• Bachelor's degree in a relevant field (e.g., Business Administration, Management, Engineering); advanced degree or relevant certifications preferred.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.