Pre-Sales Solutions Engineer

SWTS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading engineering firm in Singapore seeks a Sales Support Engineer. This role assists the sales team by managing customer inquiries, assessing technical requirements, and coordinating arrangements post-sale. The ideal candidate will possess a diploma in engineering, strong knowledge in rotating equipment, and 3-5 years of relevant experience. Proficiency in technical drawing software and Microsoft Office is essential. Join us to support our sales efforts and ensure customer satisfaction through effective technical support.

Qualifications

• Diploma in engineering required, additional qualifications in Sales or Business Administration are a plus.
• 3–5 years of experience in a Sales Support or Technical Support role.
• Proven ability to manage technical inquiries and support sales effectively.

Responsibilities

• Prepare and present technical information to support sales efforts.
• Assist in creating proposals, quotations, and technical documents.
• Act as a liaison between customers and internal teams for technical issues.
• Follow up with customers post-sale to ensure satisfaction.

Skills

Technical knowledge in rotating equipment

Proficiency in Microsoft Office Suite

Ability to work independently

Excellent communication skills

Experience in troubleshooting technical issues

Education

Diploma in engineering (Mechanical, Electronics)

Tools

AutoCAD

Job description

A leading engineering firm in Singapore seeks a Sales Support Engineer. This role assists the sales team by managing customer inquiries, assessing technical requirements, and coordinating arrangements post-sale. The ideal candidate will possess a diploma in engineering, strong knowledge in rotating equipment, and 3-5 years of relevant experience. Proficiency in technical drawing software and Microsoft Office is essential. Join us to support our sales efforts and ensure customer satisfaction through effective technical support.