Porter

AccorCorpo; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

A leading hospitality company seeks a Porter in Singapore to ensure a welcoming experience for passengers at Changi Airport. Responsibilities include assisting with luggage, providing support in lounge operations, and engaging with passengers. Ideal candidates have customer service experience and strong communication skills, with the ability to lift heavy luggage. Flexible shifts required.

Qualifications

• Prior experience in a customer service role, preferably in hospitality.
• Ability to lift and carry heavy luggage.
• Excellent verbal communication and interpersonal skills.
• Friendly and professional demeanor.
• Ability to work varying shifts, including nights and weekends.

Responsibilities

• Provide porter services and assistance to passengers at the airport.
• Provide baggage assistance to passengers alighting at the kerbside.
• Transport baggage and escort passengers to various areas in the airport.
• Load checked-in baggage onto the conveyor belt.
• Engage in conversations comfortably with passengers.

Skills

Customer service

Verbal communication

Interpersonal skills

Ability to lift heavy luggage

Friendly demeanor

Job description

Job Description

Accor is in a partnership with one of the World's Leading Airlines, to manage the Passenger Relations operations in the airport lounges. We are seeking interested applicants for the role of Porter. This is a key role in delivering a seamless and welcoming experience for passengers in the airport. This position is responsible for assisting with luggage handling, supporting lounge operations and providing courteous assistance to passengers as needed.

Key Responsibilities

• Provide porter services and assistance to passengers at the Terminal 2 & Terminal 3 Departure Halls of Changi Airport daily;
• Provide baggage assistance to passenger alighting at the kerbside of Changi Airport;
• Transport baggage and escort passengers to check-in lounge or other areas within the airport for example, GST Refund Counter or Excess Baggage Counter;
• Load checked-in baggage onto the conveyor belt in the check-in lounge.
• Converse and be able to engage in conversations comfortably with passengers

Qualifications

• Prior experience in a customer service role, preferably in hospitality;
• Ability to lift and carry heavy luggage;
• Excellent verbal communication and interpersonal skills;
• Friendly and professional demeanor;
• Ability to work varying shifts, including night shifts, weekends and holidays

Additional Information

Our culture of inclusion welcomes everyone regardless of race, gender and background.